Hi, I am trying to automate the Total Story Point sum / calculation using automation in Company Managed project on JIRA Cloud. I have already set this up to work fine for Rolling up Story Points fr...
Hi, I need to extract a date from a Description field. Below is a test sample ticket where the date is located in the line 'Please execute before'. Its in the dd-mm-yyyy format. Currently, I'm us...
I have a bug created and is escalated. I want the assignee to be notified along with its manager through email. I am trying to implement in Jira automation rule. I am not able to fetch assignee manag...
I have a use case where all the tickets within a project are restricted to Administrator, Member or Viewer and some tickets have less restrictions to allow external contractors to see and use only th...
codefortynine has recently introduced a new Partner Program for Solution Partners, including different partnership levels. As part of the program, Advanced Partners are eligible for a 10% discount, w...
Hello, I have 5 users now, so why is my JIRA usage only 1700? My plan is 'standard'
Hello, I'm currently trying to link issues automatically using Jira automation. The problem in my specific case is, that I need to link every issue that matches a condition with every issue that mat...
...e’d love to hear how you’re using these APIs and where we can improve during this EAP. Please drop your feedback in the comments below or add it directly to the public feature request ticket above. T...
I'm trying to set up a daily automation that creates subtasks under multiple parent issues, but the rule stops after processing the first parent task. Here's what I'm trying to achieve: Current Setu...
So I have this automation that sends web requests to Salesforce. I need to send 2 requests, and extract some value from the response body of the second, however when I log the webresponse, it ...
We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help you...
I have a rule that should update a multi-user field without overwriting existing users from a previous rule run. When searching for how to accomplish this, I came across this post in the documentat...
I mean this function. https://support.atlassian.com/cloud-automation/docs/automatically-clone-an-issue-when-done/
Hi all, I'm trying to add some automated calculations to some number fields but although it calculates correctly, it doesn't update some of the fields as required. The workflow looks like the below....
Hi everyone, I'm trying to automatically insert a Smart Link (in smart card format) into a paragraph custom field using Jira Automation. When I use {{triggerIssue.key}} , it generates a sm...
Hi, I'm using {{customfield_xxx.diff(customfield_yyy).prettyPrint}} smart value in automation rule to display time in format: h, m,s (eg. 1h 2m 3s). Rule is being executed...
I currently have a Automation set up to create a new work item in JPD when a user submits a service desk ticket. I am looking to copy over 2 multi select fields, but I either run into an issue of it ...
Hey, I'm trying to get Confluence to post a message to our messaging platform; which I'm able to do as flat text. However, I'd prefer to leverage it as JSON, so I can manipulate the text better...
Dear community, How can I create a variable as part of an automation with T20250611.0010 from a comment like this: Der Status Ihres Tickets hat sich geändert auf: Zugewiesen Ger...
Hello! I'm pretty sure that the 'first full week' element of this throws a spanner in the works, however, here goes... I'm trying to automate a date in Jira to add the date that is the first Friday o...
Hello fine folks, Just facing this issue: I have created a manually triggered automation rule to adjust the due date based on a user input. Then, I'm formatting it to number and save the ...
Hi, We are tracking addresses and different activities that relate to these addresses, so it can happen, that the addresses are in different projects. Is there a way to create an automation...
This article describes how to do what I need, but additional field types are needed: date or date/time, and the priority field: https://support.atlassian.com/jira/kb/how-to-link-a-custom-field-with-t...
Hi, I'm trying to work out if there is a specific field or proprty that would help identify if an issue was created through a review from Jira plan. The reason is, in Jira plan I have provided cust...
TL;DR: We rolled out a partial automation of the QA process for a 30-agent service desk team using only built-in Jira Service Management tools: Rovo, Jira Automation, and Confluence. In just 30...
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