I want to create an automation that checks my pages once a week for the "Expiry Date" and if it is equal to or greater than the current date, will send an email to me notifying me of the expiry. ...
HI there, I have an automation rule set up to auto resolve Jira tickets if certain criteria is met within the summary and body. There are instances where I would like to tag (@) my team automa...
One of my coworkers asked me to alter an automation rule that automatically assigns tasks to her, to exclude tasks related to a specific customer. Tasks that contain the customer in their nam...
Hello! I hope you can help me. I really don't know what I'm doing wrong. My use case: Everytime users are mentioned in a comment, I want to add them to the field "Shared With" (multi-user ...
I want to use a smart value where the input value can be customized based on the each issue. Can I do it?
Both of these are still printing a comma (, ) at the end of the list. Any idea why??
Hi everyone, Figured I would ask the community - the people that know best! I’m looking at the Zapier Integration for Jira/JSM and trying to figure out if it’s really worth having. I’d like to un...
Atualmente temos uma base de chamados no Confluence com indicadores de chamados. Gostaria de criar uma automação que quando o ticket for alterado para resolvido ele insira as informações do chamado ...
I am trying to create a rule or other automation that will delete all the stories created in a version with Conditional in the description. Has anyone done this successfully? If so,...
Is it possible when using a template to add in a condition that if one option is selected on the template the email goes to one mailbox and if the other option is selected it goes to another mailbox?...
Frequently people get sidetracked and forget to close the sprint and start the next one, sometimes by a few days. This causes distorted and inaccurate data. How do I create an automation to send spec...
Hi All, I followed the steps provided in the Atlassian support article (Display Epic completion percentage on Jira Dashboard | Jira and Jira Service Management | Atlassian Support) Display Epic Comp...
I have used both the rules template to close a parent when children stories are done as well as using AI which does build a different rule. But none work- any suggestions?
"customfield_11445" : { "value": "option2" } or "customfield_11445" : { "id": 10112 } Cascading select custom field
Hello community. Im trying to clone issues only when NO related issues are associated to the item which triggered the automation flow. If there are already existint related issues, the work item mus...
I have an automation rule that automatically adds the specified members to the "Request Participants" field when a ticket is created. I set myself as the owner and "Automation for Jira" as t...
I am trying to copy all attachments from one JSM ticket to another ticket using an automation rule. When a user submits a ticket on the associated JSM portal, a PDF file of the submitted form is atta...
I currently have an automated rule set up as follows, using the Archive inactive pages when scheduled (recurring) template as a base: - Scheduled: daily run - branch: For each inactive p...
Automation rule | How to find the count of child issues of a specific type under the Epic and store it in a custom field? | Automation | Atlassian Support I use the article linked above whic...
Trying out Confluence Cloud Automation. I have a very simple request: Create a page with a "smart button" that can create an issue in Jira. Yet what I find is: When I add a sm...
I have some automation rules in Jira Cloud that add comments to work items based on certain triggers. However, I would like the added comments to only be visible to a certain project role (ex. "Devel...
Our projects are both company-managed. I have admin privileges in Project2 (P2), including automation privileges. I have read/write access in Project1 (P1). There is automation in P1 that automati...
I'm trying to create a custom table based on results from CQL where a row is created for each page identified as requiring an update e.g. over 12 months since last modified. I'm able to use a branch...
Hi, I'm trying to make an automation, that when a Epic is created it will make some tasks for it. These are made from various custom fields in the epic. Some of the tasks are not needed in a...
Greetings! I am following the Manage Request Participants with Automation in JSM Cloud article in JSM Cloud and running into an issue. Specifically, I am trying to add multiple RPs using the...
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