Community resources
Community resources
Community resources
- Community
- Tag: itsm
Tag: "itsm"
-
At mobilezone, a telecom provider with over 300 employees in Germany, IT support used to be a bit clunky. Employees weren’t using the Jira portal much, and support requests came in through scattered ...
-
...ractical examples of how to link services, incidents, and infrastructure to create meaningful ITSM workflows — not just lists of devices. 🗓️ When: Tuesday, June 25th 2025 ⏰ Time: 10:00–11:00 C...
-
...00) with 7+ years of experience and looking for my next challenge. Here is what can I bring to the table? Improve Jira processes for Agile, ITSM, and Business teams. Clean up Jira from noise, c...
-
...wnership A well-maintained service catalog not only supports better operations but also forms the backbone of strategic ITSM practices like change management, incident resolution, knowledge m...
-
Anyone taken the ITSM with Jira Service Management Foundations exam? Looking for tips and reviewers.
Hi guys! Just wondering if anyone here has taken the ITSM with Jira Service Management Foundations exam. How was it? Any tips or key areas to focus on? If you have any online reviewers or s...
-
...wn ITSM team. Service Desk QA Problem When Tickets Add Up Service desks often lack structured, scalable QA. Without it: CSAT drops without explanation Agents don’t get timely, u...
-
Jira Data Center users often miss out on the advanced AI-powered productivity tools available in cloud environments. Smart AI for Jira – Data Center bridges this gap by bringing powerful AI features ...
-
Hey Atlassian Community! 👋 We’ve been busy listening to your feedback, and we’re thrilled to introduce some powerful new features to make your Desktop experience even smoother, faster, and easier ...
-
For every Epic you create in Jira, you can add “child” issues to indicate the list of tasks and subtasks to be performed. However, GitHub issues don’t support this type of parent-child hierarchy. T...
- App Central
- Discussion
- exalate
- github
- integration
- itsm
- sync
-
-
Hello community! We're on a mission to evolve the schema templates in Assets in Jira Service Management to help you move in quickly, and gain value fast! To do that, we need your expertise… Are y...
-
LAST CALL! Hey there! Are you into ESM? The time is here: Atlassian is no longer an "IT-only" platform. I'm here today to invite you all and your clients to a webinar we'r...
-
...ears in other companies - I want to start using JSM as my main ITSM tool My main question is can i upgrade my own account / license for the JSM /ITSM using the Premium plan without having t...
-
Hey there! Are you into ESM? The time is here: Atlassian is no longer an "IT-only" platform. I'm here today to invite you all and your clients to a webinar we're organizing with Appf...
-
Hi, fellow Marketers! Here Antonio from Deiser (Spain :D ). I'm here today to invite you all and your clients to a webinar we're organizing with Appfire's team. 🇪🇸 INFO....
- Marketing Professionals
- Article
- esm
- itsm
-
-
¡Una formación online muy interesante sobre ESM llega el próximo 8 de mayo de la mano de Deiser y Appfire! A la hora de idear este webinar, nos basamos en el siguiente punto de partida: ...
-
The app: https://marketplace.atlassian.com/apps/1222148?tab=overview&hosting=clou
-
...orkflow challenges. Show you our powerful Jira apps that can secure your data, improve your project management, and more. Give you an in-person preview of our exciting upcoming range of ITSM apps to s...
-
AI is reshaping IT Service Management—are you ready to see how? From chatbots to AI-powered call handling, discover how Atlassian Intelligence & Rovo are revolutionizing ITSM. But we’re not s...
-
A well-structured IT Service Management (ITSM) process is essential for any organization aiming to streamline operations, enhance service delivery, and improve user satisfaction. Without a proper ITSM...
- App Central
- Article
- integration
- itsm
-
-
...nd display them prominently as big-number tiles or gauges. Sharing SLA reports have also never been easier-You can generate a public link to a dashboard or even publish it to your JSM customer portal f...
-
We’re excited to share that you can now create automation-driven Playbooks for agents and responders in Jira Service Management, accessible directly from the issue view. Available for Jira...
-
If you’re interested in Jira Service Management and would like to take a break from the buffet breakfasts at Team ’25, we’ve got you covered! Progress is impossible alone ITSM/ESM Masters is a...
-
...an check out the recording of the session on the ITSM/ESM Masters YouTube channel at the links below: 🔀 Jira Service Management Workflow Wizardry (Feb 2025) 🤖 ITSM/ESM Masters YouTube C...
-
Hi everyone! My name is Tiffany, and I’m a public school teacher looking to transition into a new career. Over the past several months, I’ve been exploring the Atlassian ecosystem, studying for t...
- Jobs & Careers
- Discussion
- atlassian
- certification
- itsm
- jira
- new-to-atlassian
-
-
As 2024 came to a close, our team has been reflecting on the many Jira Service Management projects we worked on this year. As an Atlassian Gold Marketplace Vendor and Gold Solution Partner, we bring ...
Copied to clipboard