Hi Team, I am using mcp server . While get jira information and commenting is working fine. Do we have a tool to upload file or attach images as part of comment? "atlassian": { "comm...
Hey everyone, I've created a Rovo agent and used prompt engineering so that when I provide a Jira ticket key (e.g., TEST-111 ), it reads the ticket and responds with relevant keywords in the f...
Has anyone else has problem/success with this... I've asked the LLM a few ways in a few direction to connect one ticket to another, both on edit and creation. I keep seeing a rejection around format...
...nalyst agent’. Your participation and feedback will help us expand its capabilities, integrate with more data sources, and deliver richer insights in the future! Share any comments, questions, or i...
Building AI agents is new to most of us, and we all start at a similar level. The great thing is that AI is a very accessible technology. Not only can developers build agents, but also people in m...
Morning. I have confirmed the following in 2 separate one-atlassian environments. When using the work item planner agent, either in confluence, or in Jira, asking the agent to create the e...
Hello! I need to restrict my Rovo agent to deal with only a subset of pages in my Confluence Cloud site—specifically, pages that have specific labels or labels with a certain prefix. I haven't b...
When I create a site, I get the following error: Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 918aaf5da4c74c8096ecc8...
Hi all, If we want staff to be able to approve items on portal requests that users have logged, do they all require a paid Agent license for this? Or are there different options? Would love to u...
Hi all! I am a Agile Program Manager for a group of awesome Marketers. We use Jira Software projects to manage our workload. I have a dream to integrate our Jira Software Instance with an AI agent...
I want to know how much cost is need to use JSM. I understood it deprnds on users and agent. But, I couldn't understand what is the difference between the concept of user and agent. In JSM r...
I’ve been a fan of Rovo ever since Atlassian announced it last year. Since then, I’ve played around with agents and tried pushing them to their limits. But in the end, a Rovo agent needs to be h...
Hi there I was wondering if there any way to path $branch.name that triggered the build to the ephemeral agent template? Scenario that i'm interested is when you dynamically create and s...
Hello, Community. I would like to ask for your help regarding an incident I am currently experiencing. I have configured the Virtual Agent, which, as a result of the flow in its intent, can either r...
...xample: How to get started To try out the Dynamic Forms Assistant: Open the Rovo chat in Jira. Click on the Browse Agents button. Select the Dynamic Forms Assistant from the o...
...n creating a Rovo agent that can analyze these summaries and, when necessary, automatically create Jira tickets based on the action items or discussions outlined in the notes. H...
Hi all, On the "Rovo Agent actions" page of the Rovo documentation, I read that "Bulk actions in Jira are currently limited to 20 issues at a time". Does browsing existing issues, viewing t...
...ick automatically detects JSM issues and adds menu items to empower the agent to show or hide checklist with clients. You can access this menu by clicking three dots on top of Tick. Agent...
...andling incidents stress-free team and agents Kate, JSM Certified Expert, is going to break down all the strategies she knows! Also, if this is not the right time for you, sign u...
...irtual Agent for a client’s instance, and while developing the flow of an Intent, I encountered an error that isn’t very descriptive. When I try to save, it simply shows a message saying it can’t s...
Hi, Guys! I'm creating a queue where I need only a certain group of agents to access that queue, how can I do that? Example: The support team will only access the support queue and the systems t...
Managing licenses for Jira Service Management (JSM) can be a costly affair, especially when agent licenses are not utilized to their full potential. Often, organizations find themselves paying for l...
Hi, In an older Bamboo version there was a local agent which was able to run several "workers" at the same time. These workers shared resources, one of them is the storage. So, if I had a "check o...
...his, without making them all agents and running up a huge bill. Is this possible? (The project is currently a company-managed project). Huge thanks
Is it possible for a developer in a software project (no sd agent) to see (and maybe comment) the orignal bug ticket in the servicedesk project? Found this article, but this doesn't work. &n...
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