Community resources
Community resources
Community resources
- Community
- Tag: agent
Tag: "agent"
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I’ve been a fan of Rovo ever since Atlassian announced it last year. Since then, I’ve played around with agents and tried pushing them to their limits. But in the end, a Rovo agent needs to be h...
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...xample: How to get started To try out the Dynamic Forms Assistant: Open the Rovo chat in Jira. Click on the Browse Agents button. Select the Dynamic Forms Assistant from the o...
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...ick automatically detects JSM issues and adds menu items to empower the agent to show or hide checklist with clients. You can access this menu by clicking three dots on top of Tick. Agent...
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...andling incidents stress-free team and agents Kate, JSM Certified Expert, is going to break down all the strategies she knows! Also, if this is not the right time for you, sign u...
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...aced challenges with displaying custom fields, linked tickets, and attachments, which resulted in increased customer inquiries and extra workload for support agents. ⚒️ Challenge: The primary issue w...
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Hi Community! 🙌 The weight of inquiries, tickets, and customers' needs can easily overwhelm even the most seasoned service desk agents, impacting both customers and agents. So here are 10 tips t...
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...elease of the virtual agent integration with Microsoft Teams. In the meantime, we recommend keeping an eye on our public cloud roadmap for updates. Atlassian Intelligence Features in Early A...
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...ell, and what would you do differently next time? Topics I’m interested in talking with you about Agent training: did you provide training for these business teams, if so how did you do this and w...
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Summary Sometimes, users with the role of Project Administrator or Service Desk Agent in a service project are not able to manage/add organizations or add customers to an existing Organization.&n...
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...ira: agent vs. customer With that in mind, we’re here to showcase two handy solutions our company, Infosysta, has provided for Jira users. We will focus on the use of these two solutions with Jira s...
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...anguages. But that doesn’t scale. Right now, this is the answer: powering up agents with AI translation engines like Google Translate. Combined with the channels, you can start looking, for e...
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THESE FEATURES ARE NOW AVAILABLE FOR ALL CUSTOMERS --- Hello Atlassian Community! Today, we’re excited to announce the rollout of two new incident management features in Jira Service Managem...
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Our agents are still hungry In March 2021 Jira Service Management was named Gartner Peer Insights Customer’s Choice in the category ‘IT Service Management Tools’. We are not surprised, because w...
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...bsp; Agents work on Jira Service Desk. They can communicate with both customers and collaborators through comments: public comments with customers, internal comments with collaborators. C...
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