Community resources
Community resources
- Community
- Tag: chat
Tag: "chat"
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Does Jira have the ability to setup a Chat bot? I see Rovo Agent and that is what I am looking for in terms of user self service and ticket deflection. I am wondering if there is a way to t...
- Jira
- Question
- bot
- chat
- cloud
- jira
- jira-cloud
- +1 more tag...
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At Atlassian Team in Anaheim, yasoon had the chance to interview customers about their experiences with integrating Microsoft and Jira. Brian from MotoRad Ltd. shared how his team combined Jira with ...
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TL;DR : Introducing advanced ChatOps features powered by automation, enabling you to handle incidents more efficiently and accelerate resolution times. We’re excited to announce the rollout of a p...
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We’re excited to announce the launch of on-call schedule notifications in the Jira Service Management ChatOps Slack app! Tired of asking, “Who’s on call right now?” Now, with real-time on-call s...
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...s currently ChatGPT😄 The one that’s saved you hours, become a tab you never close, or maybe even changed how you work. 🟣ChatGPT (OpenAI) 🟣Claude (Anthropic) 🟣Gemini (Google) 🟣Perplexity L...
- App Central
- Discussion
- ai
- chat
- claude
- gemini
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TL;DR Resolve Incidents faster with JSM ChatOps Slack application Test your knowledge & earn a badge with bite sized learning! Hello Everyone, This post provides a quick walkthrough on h...
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TL;DR Use JSM ChatOps Slack application to manage alerts and on-call Test your knowledge & earn a badge with bite sized learning! Hello Everyone, This post gives a quick walkthrough of h...
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...equest URL. Any consequential messages are added to the request as a public comment. ☼ It's really useful, as you can imagine... I can receive a chat, create an issue, and respond to that as w...
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Hi, I want to know if I can embed JSM chat feature onto my websites is it possible? I see that there is a way to use this chat in teams and slack, but I want to embed this as a s...
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...ction - Create Microsoft Teams chat or meeting for an incident: Speed up collaboration by automating the creation of an MS Teams chat or meeting for an incident issue in JSM. Available on Jira Service M...
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Having struggled with "Chat for Teams" (and watching this video) I realised my experience is very broken. By default, I had to [request] the "Assist" app to be available, because it was not a...
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We need users' managers to approve some requests, and we want to speed up that process by having the managers approve them via MS Teams. The users and their managers are Customers in JSM. However, af...
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We’re pleased to announce that JSM Chat data is now data residency compliant. When you opt to storing your site’s data within a specific geo - JSM chat data is now included and data residency c...
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Hello Atlassian Community 👋🏻 We all know that a productive workday starts with a good routine. Whether you’re a morning person or a night owl, we all have to find a way to structure our da...
- App Central
- Discussion
- agile
- chat
- confluence
- daily
- devops
- +3 more tags...
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My company uses the chat system available in Confluence to provide support services to our company's sales agents. The problem I'm facing is that the chat does not make any sounds on the sales a...
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...roject setting I disconnected Teams (in Project settings > Chat), then i uninstalled the Assist app on Teams. Now I want to link the project service to Teams channel again, so i set the "Add to T...
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For at least two of our JSM projects the Assist Chat integration in Slack is not relaying issues created in Jira back to the Agent Channels. We have noticed some other wonkiness since the d...
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Hello Everyone, Our organization primarily relies on Slack for communication. We've been using Halp via Slack for ticket intake, and our internal ticket submitters have become pretty accustomed to m...
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Hello, recently migrated from Halp to JSM, and just like in Halp recipes, I would like to create emoji shortcuts, I've searched through a lot of articles to confirm if there are any limitations to th...
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...our Assist created tickets: https://slack.com/api/chat.getPermalink?channel=XXXXXXXXXXXX&message_ts={{lastofmessage}} Step 4. Add Slack URL as comment on Jira Issue, using the following a...
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...nnabelle ----------------------------------- Hello everyone, I would like to have directly on each board in my workspace, a slack or an instant messenger where I can chat with the collaborator. I would like this messaging t...
- Trello
- Question
- chat
- google-hangouts
- slack
- trello
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※本記事は、Tori Stittが2023年4月4日に公開した英語記事「The evolution of Halp into Jira Service Management Cloud」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 アトラシアンは2020年に、サービスリクエストを扱うための世界最高レベルのネイティブなメッセージ機能を備えたアプリを継続的...
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...our chat tools. We’re excited to be able to add Halp’s functionality into Jira Service Management - where you can take advantage of a self-service portal, 400+ form templates, and knowledge base s...
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Hello Everyone, I have a weird one that I haven't been able to figure out. We are using JSM Premium and I have setup the Chat feature. I am able to connect out project to various s...
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