TL;DR Resolve Incidents faster with JSM ChatOps Slack application Hello Everyone, This post provides a quick walkthrough on how you can use Jira Service Management's ChatOps c...
TL;DR Use JSM ChatOps Slack application to manage alerts and on-call Hello Everyone, This post gives a quick walkthrough of how you can leverage Jira Service management ChatOps capabilities to r...
...ction - Create Microsoft Teams chat or meeting for an incident: Speed up collaboration by automating the creation of an MS Teams chat or meeting for an incident issue in JSM. Available on Jira Service M...
We’re pleased to announce that JSM Chat data is now data residency compliant. When you opt to storing your site’s data within a specific geo - JSM chat data is now included and data residency c...
...our Assist created tickets: https://slack.com/api/chat.getPermalink?channel=XXXXXXXXXXXX&message_ts={{lastofmessage}} Step 4. Add Slack URL as comment on Jira Issue, using the following a...
※本記事は、Tori Stittが2023年4月4日に公開した英語記事「The evolution of Halp into Jira Service Management Cloud」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 アトラシアンは2020年に、サービスリクエストを扱うための世界最高レベルのネイティブなメッセージ機能を備えたアプリを継続的...
...our chat tools. We’re excited to be able to add Halp’s functionality into Jira Service Management - where you can take advantage of a self-service portal, 400+ form templates, and knowledge base s...
...utomatically shown in Jira, too. Chat with your team in Jira: Get the conversation started without leaving Jira. Start multiple Microsoft Teams chats or channel conversations right in your Jira issue. All r...
...eetings chats: Chats from meetings scheduled via the app and held in Microsoft Teams are shown in the Jira issue. 🆕 Multiple chats: Add more than one chat to an issue. Afterwards, you can add m...
...xperience Stephanie is a graphic designer who is experiencing crashes in the company’s file management system. She jumps on a chat widget on the Customer Portal to explain her problem. Marvin, his colleague i...
...hift has been great however adoption for consistent usage for Microsoft Teams has lagged mostly due to a lack of understanding of the chat-based system. Working in Microsoft Teams can provide a lot o...
...ntroducing Halp’s new pricing plans With so many requests and questions happening across multiple teams via chat platforms, Halp has become more important than ever to adding order to the chaos. T...
...bsp;or user group. Solve requests faster and improve customer satisfaction with Chat for Jira Service Desk Source: Chat for Jira Service Desk on youtube.com I...
Hi there! Have you ever considered using chat agent to get closer to your customers on your website, landing pages for marketing campaigns or on your d...
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