For few projects in JIRA Project Management Software, the issue creation notification is not sent/not received by users even though the notification scheme is set correctly. The update notification...
I am trying to send mails via Azure as lined out here. I can successfully send mails manually via cURL and via python's sendmail. The email-notify pipe (v.0.13.2) however fails, as it seems like th...
Hi, We're using Jira Service Management Cloud, and we have several email notifications set up via Automation for a compliance process. The emails work fine, but the sender name appears as "Jira A...
Hi, Has anyone successfully created team notification policies via the Opsgenie API? I tried following the documentation here: https://docs.opsgenie.com/docs/alert-and-notification-p...
We’re excited to announce the launch of on-call schedule notifications in the Jira Service Management ChatOps Slack app! Tired of asking, “Who’s on call right now?” Now, with real-time on-call s...
Hi there, Where: Outlook What: Jira e-mail notifications I noticed in mid-June a change in the information I can view in my e-mail notifications from any update in a Jira ticket. In the past, i...
...econds, not hours. This is what we built: smarter triage notifications in Queues for Jira & JSM. How it works Visual highlighting: New tickets in a queue are auto-marked with color s...
Situation: I am working on a workflow with two consecutive approval statuses A and B. I have activated the email notification “approval required” under Customer Notifications. When the ticket c...
A recent update removed all our custom details from email notifications. It looks like the new ones are just change reports - with a layout that doesn't even make that clear. We had designed a l...
I want to know if we can customize the internal notification messages from a project. I cannot find information about it
...ays. Agents ping customers for info that should be there. And the worst part? Notifications — the very thing that should keep everyone aligned — are either ignored, irrelevant, or out of control....
Hi All, I am trying to find out a way for getting notifications about normal maintenance window or just maintenance window for informing management. I just only know jira notify you/admins if they n...
Hi, I think my email address is on suppression list because I dont get any notification in jira. how can I remove my email from the suppression list? Thank you!
In the fast-evolving Atlassian ecosystem, Jira users—from admins and ITSM teams to compliance officers—are constantly searching for smarter, low-code ways to manage assets, secure data, enhance notification...
...owever, if someone from our side comments or changes the status, only the ticket creator receives a notification. Could you please help me figure out what additional settings might be needed so that the s...
...esigned to boost your JSM instance without bloating it. 1️⃣ Customer Portal Notifications for Jira 📦 Improve customer experience with real-time status updates Support tickets can go dark for c...
Hi, I have the following problem: a user writes meeting notes (maybe also with transcripted recording) he mentiones the participants (maybe also external users who are not in the company. T...
When a ticket is assigned to a user, send a email like below. If the ticket got unassigned also this should work. Can anyone help me fill the "?" with smartvalues? I have tried multiple values, none ...
I was on a shared account/board for a service provider who have subsequently created my own board of which I am the owner and member of. Since that time, I am not receiving notifications on my I...
Hi all! Under one of our Projects within JSM when I go to Notifications > Customer Notifications it is coming up with the below screen - Any reason as to why nothing is showing/no o...
I have some constant group for any project. It's call managers. Every people who inside that group, they receive every notification in one project. Creating, updating or solving, comment or a...
Not receiving push notifications Contact methods Device Name says "caiman", Mobile App lists "panther - Android 15 - v3.9.1" and "caiman - Android 15 - v3.9.2". Notification Rules only lists "p...
How do you customize your Jira notifications? Did you know you can? This isn't a trick question — I’m genuinely asking. Leave an answer in the comments! Modus Create’s Product Studio team b...
Preciso que o Trello me envie notificações das movimentações de apenas uma das listas de uma quadro, porém dentro de um canal específico do Slack. Ou seja, ao invés de notificar cada movimenta...
...roup receives an email. While I understand this is intended behavior, may I ask if there is some workaround so that just 1 person receives the notification while all others are still able to a...
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