...esigned to boost your JSM instance without bloating it. 1️⃣ Customer Portal Notifications for Jira 📦 Improve customer experience with real-time status updates Support tickets can go dark for c...
Hi, I have the following problem: a user writes meeting notes (maybe also with transcripted recording) he mentiones the participants (maybe also external users who are not in the company. T...
When a ticket is assigned to a user, send a email like below. If the ticket got unassigned also this should work. Can anyone help me fill the "?" with smartvalues? I have tried multiple values, none ...
I was on a shared account/board for a service provider who have subsequently created my own board of which I am the owner and member of. Since that time, I am not receiving notifications on my I...
Hi all! Under one of our Projects within JSM when I go to Notifications > Customer Notifications it is coming up with the below screen - Any reason as to why nothing is showing/no o...
I have some constant group for any project. It's call managers. Every people who inside that group, they receive every notification in one project. Creating, updating or solving, comment or a...
Not receiving push notifications Contact methods Device Name says "caiman", Mobile App lists "panther - Android 15 - v3.9.1" and "caiman - Android 15 - v3.9.2". Notification Rules only lists "p...
How do you customize your Jira notifications? Did you know you can? This isn't a trick question — I’m genuinely asking. Leave an answer in the comments! Modus Create’s Product Studio team b...
Preciso que o Trello me envie notificações das movimentações de apenas uma das listas de uma quadro, porém dentro de um canal específico do Slack. Ou seja, ao invés de notificar cada movimenta...
...roup receives an email. While I understand this is intended behavior, may I ask if there is some workaround so that just 1 person receives the notification while all others are still able to a...
Is there any way to disable email notifications when updating issues by using scriptrunner and scheduled scripts? I am using HAPI so my update looks something like this: I...
Hello to all! For the last 20 days we have been seeing that a large part of the team, but not all of them, have not received notifications or only received an SMS. Usually SMS, call and APP notification...
Hi! I'm a Jira administrator at the company I work for. I have a new software project that sends notifications to the assigned person when an issue is due. The problem is, I haven't configured this notification...
If a JSM ticket is waiting for customer to respond, is there a way to send reminder notification to reporter to comment on the ticket after lapse of certain time period?
Hi all, Currently, our Jira sends notifications for most events to our users which produces many emails. Thus we were considering reducing the amount sent by removing notification types/recipients f...
...n the way back their replies are not processed by our mailhandler anymore. According to our JIRA admins inhouse these notifications are sent with flag 'bulk' and 'auto-reply'. So they have already r...
Hi I came across this https://community.atlassian.com/forums/Confluence-questions/Mention-team-without-exploding-team-member-names/qaq-p/2077277 but I am not really a fan of this as it expo...
...et subscription bookmarks in Notification, but after I clicked, there was no save button. After refreshing, my check also disappeared. What's going on? What should I do?
...est/plugins/1.0/log/feed This feed provides you with updates on the apps that have been installed, uninstalled, or updated on your Jira cloud instance. To receive a daily email notification a...
I receive information about client comments but I don't receive about that - ticket is submitted to me first time. Can I have a notification about "request no. 0000 is submitted to you" I dont have a...
...pecific user gets informed when the status of a page within a certain space has been changed from Draft to Review. Now I only see the following possibilities for a notification: These notification...
Hola, quiero realizar una automatización que se me envien por correo todas las incidencias donde su SLA se venza durante el día de hoy. Y que salga a las 9:00 y 13;00 horas
Hi all, I would like to have the full content of a new created page to be sent in the notification mail to people that are mentioned (with the @), or if they are added the first time. Can this be a...
When someone enters time in Clockwork and there is no Original Estimate, Jira disregrads the Time Spent in certain reports. We used to have a Super Admin who set up some kind of pop-up notification f...
We've set up notifications based on alert priorities. P1 through P3 alerts will notify dev team users, staggering times between escalations. This was agreed to by our management team and I am not i...
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