Hi Community Leaders, We’re working on a complex solution design for a large-scale deployment of Atlassian Data Center products (Jira and Confluence) in a customer-managed cloud environment (AWS, Az...
Hi guys, I work for a corporation in Cybersecurity and there's is a particular board impersonating people at our company and sending links internally to employees and I want to report it to Trello to...
On my Trello account, I am getting the notification for every activity. Either it's by me or even if someone else is doing that, I'm getting the notification for every activity that is being done on ...
Hi We have continued a ticket since we encountered an issue with SSO configuration after following the guides provided by support. As this is urgent, which I clearly marked in the ticket, we would l...
Hi, I think my email address is on suppression list because I dont get any notification in jira. how can I remove my email from the suppression list? Thank you!
Hi, I hope someone here can help reinstate my org. I received an email to contact support a couple days ago but there's no option to do so in the portal based on my plan. the org ID is - ...
Hello Atlassian team, I had access to a Jira site in the past, but the site (and possibly the whole organization) was deleted. Unfortunately, I do not remember the full URL (e.g., mysite.atlassian.n...
One of our accounts was deleted due to inactivity. I can't seem to get to Atlassian support to get help so I'm posting here in the hopes that Atlassian Support sees it. I received an emai...
I was looking for information about Bitbucket IP Allowlisting and came across what appears to be a bug on this support page: https://support.atlassian.com/bitbucket-cloud/kb/slack-integration-issue-w...
I received an email saying "Your workspace will go into read‑only mode on April 28, 2025 unless you take steps to reduce the size as it is over the 1 GB storage limit". I rewrote history and pushed ...
Hi! I am trying to bulk clear "duedate" using the bulk edit issues endpoint and according to the documentation for clearing a date an empty string must be passed to "formattedDate" but I am rec...
I'm locked out of our account due to trying to change the idp settings to clean up users. Somehow I'm still logged into Atlassian community so I'm posting here. I can't seem to open a ticket because ...
Where can i find my billing history for my Trello account? Thanks, Kathi
Hi Atlassian team (@ielder@atlassian.com, @bmckinley@atlassian.com, @cpeeler@atlassian.com), My company needs to migrate our on Prem implementation of Confluence &am...
Good morning, I have just added to my email the expcetion so that the atlassian domain can reach my inbox, but even so it does not arrive, I had to create another account, to be able to reque...
• My professional background includes significant experience in the management of e-commerce platforms tailored for SaaS product billing, packaging, and order management. I have been involved in comp...
Good morning, I have seen that other people have had the same problem as mine, and they do not get the mail, I see that support has helped them, this account by which I communicate is not an administ...
Hi, I have two email addresses configured in my Jira Service Management (JSM) email channel, and everything is functioning as expected. However, when tickets are created, I can't determine which ema...
Hi, I'm trying to create a new suggestion for Confluence Cloud in Atlassian service https://jira.atlassian.com/browse/CONFCLOUD-26594?filter=98690 but the correct project Confluence Cloud (CO...
Hi everyone, I have an old space with 15GB of content that I no longer actively use. I was fine leaving it inactive, but today I received an email from Atlassian warning me that the space would be d...
Hi, We have opened a new Trello board within the same Workspace and our billing has changed without an approval from $72 yearly, to one time unclear payment of $375.59, and a change to $1,080 yearly...
Hi, I have problem with atlassian support, when I create ticket I see this.
I’ve been using Trello since 2017 to store over 25 years of information. I’ve always had the free account because I didn’t need all the advanced features and didn’t collaborate with teams. I ty...
Hi, Both of my Trello accounts got deleted without my consent. When I tried logging in, the system said that I didn’t have a trello account and when I signed up, all my content was gone. I’m trying...
Prezado(a), bom dia. Possuo uma conta no Jira vinculada ao e-mail <email_redacted>. Recentemente, fui deslogado da minha conta e, ao tentar reconectar, enfrentei uma barreira na autenticação ...
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