• My professional background includes significant experience in the management of e-commerce platforms tailored for SaaS product billing, packaging, and order management. I have been involved in comprehensive order management, troubleshooting discrepancies in quotes, and resolving configuration-related issues. My role has encompassed validating quotes within a testing environment and subsequently pushing the corrected versions to production for billing and deal finalization.
• I have played a pivotal role in the design and execution of a new product roadmap, which includes the introduction of new products and their launch through a structured go-to-market (GTM) strategy. This strategy serves as a detailed plan for launching new products or expanding existing offerings into new markets, utilizing in-house ordering tools as part of process enhancement. My responsibilities included creating and aligning business processes with the organization's strategic goals to enhance efficiency and scalability.
• During my tenure, I designed various customized processes, including an effective swim flow process for New Service Introduction (NSI) and New Service Onboarding (NSO). I established a comprehensive end-to-end process for the integration and onboarding
• A deal velocity program has been implemented to identify, segment, and prioritize the actions necessary to mitigate delays in deal quoting and processing. This program has streamlined the configuration process, allowing for quick setups with minimal user input, thereby enabling deals to move efficiently through stages like prospecting, negotiation, and closing. Consequently, this has led to a reduction in deal closing time by as much as 40% for SaaS product quotations.
Interested in Hiring me ?
mansingh.bhatia@gmail.com | +91 9890289169
