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- Tag: opsgenie-cloud
Tag: "opsgenie-cloud"
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Hello - I'm trying to close an alert using the API call curl -X POST https://api.opsgenie.com/v2/alerts/<alias_here>/close?identifierType=alia My alert looks like My API cal...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi, in the Freshdesk Opsgenie integration documentation (https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-freshdesk/), there is an example that triggers an action "if a note is add...
- Opsgenie
- Question
- cloud
- freshdesk
- integration
- opsgenie
- opsgenie-cloud
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I was using Ops Genie in mobile to view the alerts. From yesterday onwards I am getting the below error and am not sure what's the reason behind it. Your device needs a hardware-backed keystor...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi, I am creating simple integration that would allow us to open and close alerts in JSMOPS. Creation works as expected, no issues here. Problem is with closing an alert, but according to https...
- Opsgenie
- Question
- api
- cloud
- opsgenie
- opsgenie-cloud
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We have recently downgraded our OpsGenie account and I need to be able to select the 5 users that are available under the Free plan. Does anyone know how I can suspend a user to be able to unsuspend ...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie%2ccloud
- opsgenie-cloud
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I have been on call for the previous week and not even once did OpsGenie accept options selected via numbers when the voice prompts that I select numbers to Accept alert(3), end call (0) etc. ...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hello We have create a group hunt on MIcrosoft teams with a french phone number When our client try to call a help desk number; it should be redirected via Opsgenie to our phone number It rings bu...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie%2ccloud
- opsgenie-cloud
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In Opsgenie, opsgenie_integration_action we were having this feature, which we were using to create our integration actions. In JSM, for email_integration I can not see any simila...
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Hi Team, We're trying to integrate our Prometheus Alertmanager with Opsgenie in Jira. Can you please help how to get the additional fields like Description, environment and Summary be visible i...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi Team, I am using alertmanager to create alerts and want to integrate it with opsgenie. I understand the basics of it and able to get the alerts via opsgenie. But I want to send alerts created by p...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie%2ccloud
- opsgenie-cloud
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Set up the integration we receive the Description and Priority, and Extra Properties Team and it shows the team name. When the alert comes in I receive this error "Skipping Create Alert notificatio...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We are users of JSM premium which bundles the product formerly known as Opsgenie into the mix. Things are working pretty well with one exception that we cannot figure out. The problem we have is aro...
- Opsgenie
- Question
- cloud
- jsm
- opsgenie
- opsgenie-cloud
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My integration with Security Hub appears to have stopped working and is not creating alerts. I can see in the logs that it is receiving them, but it doesn't appear to create any alerts. I have rece...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hey , I am trying to integrate my Monitor list alerts in GroundCover to trigger the alert to my Opsgenie whenever any of my alerts in monitor list goes in firing State the GroundCover should tr...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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As per this documentation Override an on-call schedule | Jira Service Management Cloud | Atlassian Support that should work for non-admin members according to the documentation but I'm not able to ...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I try to build on call rotation and cant assign any user that isn't an Agent Didn't see it on the documentation, is it a billable feature?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi, When we get P1 alerts on Opsgenie, we expect to see slack alerts to a channel, like we get on P2/P3. When P1 being triggered, we have a route policy to route the alert to our escalation and the...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Want to use an API integration and instead of having 30 individual APIs we want to use the gloabal integration option. When this is selected, how do you then identify the team to route the aler...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Not receiving push notifications Contact methods Device Name says "caiman", Mobile App lists "panther - Android 15 - v3.9.1" and "caiman - Android 15 - v3.9.2". Notification Rules only lists "p...
- Opsgenie
- Question
- android
- cloud
- notification
- opsgenie
- opsgenie-cloud
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When I try to create a user in Opsgenie, it automatically changes the full name to first name, opsgenie is integrated with Azure AD, Please suggest how to fix this issue.
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I want to delete an existing alert of an application as it is discontinued from the organization. Can someone please help?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Looking for an easy way to delete (bulk edit maybe) multiple alerts.
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- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hello, We have setup the OpsGenieEU teams v2 integration and everything is working as expected but if I issues a post "@OPSGENIEEU list" I see alerts reported from other teams include my event...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi Community Leaders/Members, We are currently using the Opsgenie Standard plan where we get both SMS as well as voice (call)notification for alerts , is it mandatory to upgrade the plan to pr...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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