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Alerts Not Created

Eugene Kadiri
Eugene Kadiri
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September 22, 2025

Alarms are sent from Cloudwatch to Opsgenie. According to the logs, the alarms reaches Opsgenie but no alerts are created.

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Chris DeGidio
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 23, 2025

@Eugene Kadiri 

Chris here from Opsgenie support team. It could be a range of configuration issues causing this. 

Please submit a ticket to the Opsgenie support team at support.atlassian.com. Choose technical assistance and the Opsgenie product :) 

- Chris 

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