Is there any way to remove [Prometheus]: from Jira Service Management Alert Name

[Matti De Grauwe]

When alerts get created through the Prometheus intgration on Jira Service Management, we automatically get [Prometheus]: attached to the alert.

In OpsGenie it was apparently possible to remove this prefix, is it also possible with Jira Service Management? Thanks!

[Jehan Bhathena]

Hi @Matti De Grauwe 

As per the documentation here Integrate with Prometheus | Jira Service Management Cloud | Atlassian Support, this configuration would be managed under Prometheus, found this on their documentation : Configuration | Prometheus, have you tried adding the customized Jira API in your alertmanager.yml configuration?