Community resources
Community resources
- Community
- Tag: opsgenie-cloud
Tag: "opsgenie-cloud"
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I am the owner of a project in JIRA and am able to create oncall schedules. However, despite the documentation saying so, I am currently unable to add overrides to the schedule I created, even if the...
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I have several teams: A, B and D A, B work on specific incidents + work during non business hours And team D is working on all kind of incidents + work on business hours. For specific reason, we c...
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what is the opsgenie url
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I'm using a +886 (Taiwan) number in Taiwan region. And I can't receive any voice call even opsgine suggest the voice call already sent and received. I try with multiple devices and numbers from diff...
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When alerts get created through the Prometheus intgration on Jira Service Management, we automatically get [Prometheus]: attached to the alert. In OpsGenie it was apparently possible to...
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I'm having problems logging in to the Opsgenie app on iOS 18.6.2. I have never used the app, so there has never been a successful login. I can log in to the web version on the same iOS device, so I k...
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Hi team, I can't receive the ops alert SMS notification, but I can got a alert phone call from opsgenie. Could you please help check if there is anything wrong about my account? I'm using the curren...
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Hi, I am writing to report an issue with my Opsgenie notifications. I am currently receiving Voice (phone call) notifications from Opsgenie without any problem, confirming that my primary contact nu...
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Could you please assist with https://creativetechme.atlassian-app.opsgenie.com? I cannot log in. I don't get any error like "bad username/password". The only indication I get that something...
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Within OpsGenie today we had an alert pop. I used the quick copy feature to get the entire alert title to paste in our internal communication system, but when pasting it revealed the html code for qu...
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Hi everyone, I have two projects: PPCI (main project) PCA (secondary project) There’s a rule in PPCI that automatically creates an issue in PCA and links them with a “relates to” relationsh...
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Hi there, I have set up an on-call rotation in Operations (formerly Opsgenie) within Jira Service Management (JSM). Below you can see the setup. I’ve configured my personal notification settings fo...
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Initial login issues - id.atlassian.com just spinning forever
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I am experiencing issues with Opsgenie push notifications on my Google Pixel (Android 16, Opsgenie app v3.9.2). Alerts show up in the log as “MobileStatus: sent”, but often they are not delivered to...
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Opgenie access for 'email' has been cancelled for pinplay.atlassian.net , but it cannot be automatically deleted from Opgenie for the following reasons: -You are part of the team -The user is a mem...
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Alarms are sent from Cloudwatch to Opsgenie. According to the logs, the alarms reaches Opsgenie but no alerts are created.
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I'm OpsGenie customer and want to migrato JIRA Service Management to handle Incoming- and Outgoing Call Routing. At the moment I don't have a JIRA Service Management Account. Do I have to register in...
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We are attempting to use Migration tool to migrate our current Opsgenie configuration over to JSM. I have confirmed I am a site admin in JSM and Owner in Ops. However I can never proceed ...
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We have a colleague who just purchased a 2025 Moto G phone. When he tried to install and use the Opsgenie app, he receives the message stating he must have a hardware based keystore. We d...
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I have a Coralogix alert that’s grouped only by k8s_cluster_name , so a single alert can include several account_id s in the payload. Example payload field (trimmed): alert_value: [ {"lab...
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Background: Built automation to promote OpsGenie alerts to Jira tickets with single-click functionality for sandbox environment. Technical Implementation (Working): Created AWS Lambda function wit...
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I have Zabbix with Ops genie. When a node is down, it raises P2 alert. I want to make an alert policy that triggers P1 alert if multiple nodes down P2 comes at the same time. Maybe with in 5 mins or ...
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I have to open the opsgenie app on my iphone 12 and manually refersh the app in order to receive alerts from our opsgenie server. I have reinstalled teh app on my phone, checked nottification ...
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There is a bug with the scrollbar that it doesn't let you scroll down fully when there is a banner shown on the top of the page (as you can see in picture 1). I suspect that this is related to t...
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Currently there seems to be a problem with OpsGenie. In the web app, I have closed an alert yesterday and is still showing up on open alerts tab as well new alerts don't show up. For mobile it seems ...
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