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- Tag: opsgenie
Tag: "opsgenie"
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I am receiving automated voice calls via Jira Service Management / Opsgenie alerts on the phone numb
I previously requested deletion of my personal data (phone number +37444811188) and received confirmation that a data-deletion request had been submitted. Despite that, I continue to receive automate...
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We have a stand-alone instance of OpsGenie that we want to migrate to JSM premium. I see that there are some awesome incentives. Since we're splitting the operations team out to another group, is i...
- Opsgenie
- Question
- cloud
- migration
- opsgenie
- opsgenie-cloud
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Hi all, so we have an incoming call configuration routed to particpants in schedule abcd. But it seems to always go to the first person in rotation 1 and not the person in rotation 2? Is it an esca...
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...nsatisfying and I'm hoping that perhaps things have changed since. https://community.atlassian.com/forums/Opsgenie-questions/URL-link-to-see-who-s-on-call-for-a-specific-team/qaq-p/1782983
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We are in the process of performing our migration from Opsgenie to JSM Operations. With the migration, Opsgenie teams become Atlassian teams. That's great. Love the consistency of using the same t...
- Opsgenie Migration
- Discussion
- atlassian-teams
- jsm
- operations
- opsgenie
- teams
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...equirement is now to share this stats or report to members who are not in that opsgenie group. Can you share the information, how can I can send those reports to mail distro's
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Anonymised
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Dear Jira team, We use a self-managed Twilio number which we have added manually for Opsgenie Call routing integration. As we are planning to migrate from Opsgenie to Jira Service M...
- Opsgenie
- Question
- jira-service-management
- opsgenie
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"Suddenly, we weren’t just reacting. We were optimizing." - Chris Green, StarCompliance Chris Green isn’t just an operations leader. He’s a bass-playing, g...
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Hi all, we have an alert come up which goes to our Level 1 support. but if they ACK it and then realise that its complicated, they want to assign to a level 2 person. Now we've asked level 2 team m...
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I am the owner of a project in JIRA and am able to create oncall schedules. However, despite the documentation saying so, I am currently unable to add overrides to the schedule I created, even if the...
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I have several teams: A, B and D A, B work on specific incidents + work during non business hours And team D is working on all kind of incidents + work on business hours. For specific reason, we c...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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what is the opsgenie url
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I'm using a +886 (Taiwan) number in Taiwan region. And I can't receive any voice call even opsgine suggest the voice call already sent and received. I try with multiple devices and numbers from diff...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I'm having problems logging in to the Opsgenie app on iOS 18.6.2. I have never used the app, so there has never been a successful login. I can log in to the web version on the same iOS device, so I k...
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Hi team, I can't receive the ops alert SMS notification, but I can got a alert phone call from opsgenie. Could you please help check if there is anything wrong about my account? I'm using the c...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi, I am writing to report an issue with my Opsgenie notifications. I am currently receiving Voice (phone call) notifications from Opsgenie without any problem, confirming that my primary contact n...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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...omething is awry is a simple red box with an exclaimation point. Is this Opsgenie instance suspended?
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Within OpsGenie today we had an alert pop. I used the quick copy feature to get the entire alert title to paste in our internal communication system, but when pasting it revealed the html code for q...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Hi there, I have set up an on-call rotation in Operations (formerly Opsgenie) within Jira Service Management (JSM). Below you can see the setup. I’ve configured my personal notification settings f...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Initial login issues - id.atlassian.com just spinning forever
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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...ound in Opsgenie, but now part of JSM, alerts start the clock sooner—right from detection. That’s going to be crucial to you MTTR reduction efforts. Together, these capabilities gives you a fuller p...
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I am experiencing issues with Opsgenie push notifications on my Google Pixel (Android 16, Opsgenie app v3.9.2). Alerts show up in the log as “MobileStatus: sent”, but often they are not delivered t...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Opgenie access for 'email' has been cancelled for pinplay.atlassian.net , but it cannot be automatically deleted from Opgenie for the following reasons: -You are part of the team -The user is a mem...
- Opsgenie
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I'm trying to configure Jira integration between our JSM Operations (Opsgenie?) and our Jira project, such that when an issue is raised in our project, a subsequent alert will also be raised to p...
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