We have a colleague who just purchased a 2025 Moto G phone. When he tried to install and use the Opsgenie app, he receives the message stating he must have a hardware based keystore. We d...
We are a current opsgenie client and need support for the existing product. How do you get support pre-migration?
...abels":{"account_id":"1001","k8s_cluster_name":"account-id-testing"}, ...}, {"labels":{"account_id":"1002","k8s_cluster_name":"account-id-testing"}, ...} ] Goal: create one Opsgenie incident per (a...
Hello everyone! At Spacelift, we see that many of our current customers are still using Opsgenie, and we would like to create an integration between Opsgenie and our product. We are aware that Opsgenie...
Background: Built automation to promote OpsGenie alerts to Jira tickets with single-click functionality for sandbox environment. Technical Implementation (Working): Created AWS Lambda function w...
I have Zabbix with Ops genie. When a node is down, it raises P2 alert. I want to make an alert policy that triggers P1 alert if multiple nodes down P2 comes at the same time. Maybe with in 5 mins or ...
I have to open the opsgenie app on my iphone 12 and manually refersh the app in order to receive alerts from our opsgenie server. I have reinstalled teh app on my phone, checked n...
There is a bug with the scrollbar that it doesn't let you scroll down fully when there is a banner shown on the top of the page (as you can see in picture 1). I suspect that this is related to t...
Currently there seems to be a problem with OpsGenie. In the web app, I have closed an alert yesterday and is still showing up on open alerts tab as well new alerts don't show up. For mobile it s...
Team Understand there is Opsgenie service impacted, is there any alternate url we can use during the time of issue ? Any alternate to url : https://XXX.app.opsgenie.com
Dear Support, Since June 25, our opsgenie is not able to send alerts. The opsgenie log shows the below errors: 2025-09-08 11:40:15.529 ERROR Error occurred while connecting: dial t...
Does anyone have contact information for this organization? I'm trying to place an order and there's no emails/phone numbers available. THanks
Hello, what email address do I use to send Atlassian a purchase order? The two I have on file bounced back as bad. Thanks.
An alert come in to a global integration with Responder field set to Team A. Since they are the only responder, the alert owner is also set to Team A. Team A has an alert policy that reroutes a hand...
In December we announced the Atlassian Operations Terraform Provider, that replaced Opsgenie's existing Terraform provider in Jira Service Management. Today we're thrilled to announce that you can n...
We had planned to implement Opsgenie for incident management. However, we've recently learned that Atlassian is discontinuing the service. Could you please provide more information or direct us to o...
We have a Jira Integration set up that will create alerts in Opsgenie based on specific conditions on a work item. These alerts should display the associated Jira work item on the alert. However, w...
I need to have two participants overlap so two people get the call. What happens to the routing in this case?
https://gpt-adp-opsgenie.app.opsgenie.com/alert/detail/07f60944-2c41-4f94-8d0b-33800a44580d-1755023262007/details
I recently sign out of the app but cannot sign back in. I verified the log in info is correct. I sign and I am direct to put in my password and then I am given the mfa code which I input successfull...
Hi Team, Kindly let us know that how to supress/disable an alarm when it is triggered for the first time in OpsGenie at the time of instance warm up ? Please let us know if there is any p...
I'm trying to fire a webhook call to an API, it works but the Alert description is not included any Alert event, (Create, Close & etc). How can I add the Alert description to be sent along the...
I logged in to my account using gmail. Now i dont have password i cant log in into my Opsgenie Integration account
At my company, I've been tasked with handling the migration of Opsgenie to JSM. Atlassian claims feature parity between Opsgenie and JSM, but I understand there are important differences and c...
Where can I see the release notes related to features introduced by Opsgenie this year, as i used the REST APIs in one of my projects, and if Opsgenie deprecated any API from the use case, my p...
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