...chedules How to configure the on-call schedule notifications? Just type /jsmops help to get list of all new commands or simply remember one command /jsmops oncall for this functionality. C...
...hannel based on priority, they can configure it according to their specific use case. These notifications can be sent to either public channels private channels or even direct messages in Slack. &n...
Hey folks! Someone has tried to develop automation that is capable of assigning a ticket/issue to a person active in OnCall. In a previous conversation thread from 2021, they point out t...
Hi I recently enabled Alerts and On-Call in Jira Service Management (JSM) for my support team. I’ve used Opsgenie in the past and understand that it’s now integrated into JSM. My goal is to set up a...
Our multiple rotations are no longer merging into one final schedule. How can we merge the rotations back into one true final schedule? Between 2 incident managers overrides on the s...
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