Hey folks! Someone has tried to develop automation that is capable of assigning a ticket/issue to a person active in OnCall. In a previous conversation thread from 2021, they point out t...

• Jira Service Management
• automation
• cloud
• jira-service-management
• jira-service-management-cloud
• oncall

Hi I recently enabled Alerts and On-Call in Jira Service Management (JSM) for my support team. I’ve used Opsgenie in the past and understand that it’s now integrated into JSM. My goal is to set up a...

• Jira Service Management
• alert
• cloud
• jira-service-management
• jira-service-management-cloud
• oncall

    Our multiple rotations are no longer merging into one final schedule. How can we merge the rotations back into one true final schedule? Between 2 incident managers overrides on the s...

• Opsgenie
• cloud
• oncall
• opsgenie
• opsgenie-cloud