Looking to create a manual automation from JSM Ops alerts to create an Incident in out JSM project. When setting the Incident summary from the alert summary, I have {{alert}} and similarly {{alert.de...
...96c50f3d3b3"} Per internet resources resources you are supposed to use OPSGenie integration API key, which I am using. It's the Autosys one. When I use the same payload and headers in the Postman, it c...
...ink; however, I am stuck since I could not find available package to install https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-nagios-xi-plugin/ Thank, Thien Nguyen
Hi Team, I'm genuinely surprised at how Atlassian is being used in the workplace, considering the experience we've just had. Today, we encountered a critical issue in production—key team members we...
My team and I are having an issue where high priority alerts are not being received on our mobile devices (both android and iOS), however one team member is getting notifications routed correctly.&nb...
Hello friends, with the migration of opsgenie to Jira, we've had some problems identifying the phone numbers of our users. Is there any way of extracting contacts from opsgenie before it is c...
If I get paged during the night, while my phone is in "Bedtime" Mode I do hear the notification, but as soon as I acknowledge it, the OpsGenie Android app puts my phone into "Do Not Disturb" mode, w...
...f OpsGenie features with Jira Service Desk. We have been unable to find specific documentation that clarifies how these alerts function in the current environment, which is causing some issues in our i...
Hi Team: I'm struggling with new Alert gets created within Opsgenie for same SNS message. The set up flow is: AWS API Gateway -> AWS Lambda -> AWS SNS (through the Https of 'I...
Hello everyone, Any idea of why I am unable to integrate Opsgenie with an Encrypted SNS topic? The integration works just fine if the topic is not encrypted. Best regards,
I am currently trying to add a Serbian contact number to our Opsgenie account for voice support purposes, but I’m encountering issues preventing me from completing this action successfully. The n...
...Phone? Troubleshooting for iOS | Opsgenie app for iOS Cloud | Atlassian Support
Is it possible to add a Distribution list instead of a User to a Group in Opsgenie? Thanks Reiner
We attempted to prioritize Site24x7 alerts in Opsgenie using two separate integrations based on severity level, but the current setup is not working as expected. ✅ Our Approach (Already I...
Hi Team, I hope you’re doing well. We’re currently using Opsgenie for alerting, and I wanted to check if there’s a way to receive alert calls directly through the Opsgenie mobile a...
One group does not escalate past the first oncall person. The Opsgenie closes.
Bonjour , est ce que l'integration de GLPI avec opsgenie est faisable ? merci de communiquer la documentation et l'intégration à utilisé merci
I have a current Python code that makes API call to Opsgenie for alerting the user on an event occurance Is there a Python API for Compass or the JIRA service management ? Thanks
We are attempting to install opsgenie-vcsa-1.0.0-1.all.noarch.rpm on VMware VirtualCenter 8.0.3 build-24262322. It is failing the the following error: sudo rpm -ivh opsgenie-vcsa-1.0.0-1...
Hi! I'm trying to configure Slack integration to send an specific Escalation within an Opsgenie team to a Slack Channel. Only alerts sent to the team as Responder are notified in Slack, but not t...
I have an MS Teams v2 integration where alert messages are sent to a Teams channel when an alert is created in Opsgenie. I have an alert filter set up of: Match one or more conditions below M...
...ccount on Opsgenie). And it hangs there. I assume something went wrong on their server and is not handled gracefully. I tried deleting all app infos and cache, and still get the same behavior () and I...
Download Opsgenie app from Apple store. It looks like I am not be able to connect after Duo verification. Any suggestion or how to solve this issue? Garry
We have a user who has optimal call reception settings on their mobile phone, but the call doesn't arrive when an alert is generated. It looks fine in the logs, but it doesn't arrive on the phone. ...
Hi, We are about to integrate NewRelic into JSM OpsGenie for alarming. For that we are going to use a OpsGenie Integration (NewRelic). The setup was pretty simple and first tests were successful....
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