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- Community
- Tag: customer-service-management
Tag: "customer-service-management"
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Hey everyone, I’m working on a loyalty app development project and I’m interested in integrating AI and gamification to make the app more personalized and engaging for users. My goal is to increase ...
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Hi, I signed up for a bitbucket account using my work email account. Upon completion of the process, I noticed I was added to an org that I don't know, but according to the news, has been acquired b...
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For me, the strength of CSM is the ability to be able to enrich a customer and an organisation with more custom detail fields. However, when you have an overview of a customer/organisation, you can...
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Hi There, We currently use a JSM project to manage customer requests, CSM looks great and we would love the ability to use Rovo and such. Is there a whitepaper/best practice/guideline for us to tra...
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Hello All, Currently I run a 2-week sprint with tasks based on labels. We have a weekly sprint planning meeting and we currently dont use JIRA or any of Atlassians products for sprint planning...
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Welcome to week #1 in our onboarding series! Over the next four weeks, we’re excited to share deeper dives into key features of our new Customer Service Management app to help you get started. As a...
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"Suddenly, we weren’t just reacting. We were optimizing." - Chris Green, StarCompliance Chris Green isn’t just an operations leader. He’s a bass-playing, g...
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Hello Everyone, Is there a way, we can use Custom UI forge Apps for CSM Project. I tried to create Custom UI Forge App to show up CRM values, I met with an error "Project data is inconsist...
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I created a customer service management project and an user experience linked with that CSM. I also created a simple form with summary and description (similar to default one) and assigned the "prob...
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In the coming weeks, we’re excited to introduce more of the app and highlight the key steps to help anyone new get set up smoothly! You may be one of the 10,000+ customers already using Jira Servic...
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Hello! we currently have a public facing desk that interacts via emails with external users. We had to make it Open/Public in order to leverage emails creating requests from external users - to our u...
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Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: c1d5060a8d1e46b895344757d8a214bd)
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How can we add a suggestion to the members of talent in atlassian so that they will work to improve the things what we want for them
- Talent
- Question
- cloud
- customer-service-management
- talent
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Want to learn how the Customer Service Mana gement app can help you reimagine your customer service? If you weren’t able to join us in-person Team Europe, you’re in luck! The “Transforming Atlassi...
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I received a new computer and need to set it up!!
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I'm a Jira Service Management Customer, and according to the questions on the website: "What does this mean for Jira Service Management? ... Existing Jira Service Management customers will...
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Las novedades en el #Team25Europe han sido muchas. Entre ellas ha destacado la presentación de la nueva Service Collection de Atlassian. Es una nueva propuesta que agrupa varias de sus herram...
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Hey Atlassian Community! Team ‘25 Europe is coming to a close after an exciting few days, and we’re thrilled to share some of the biggest announcements we made for service management teams. Whether...
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Salesforce are used to redirect me to the homepage while it is using the sso, when I access from URL https://worldlinecrm.my.salesforce.com or https://worldlinecrm.lightning.force.com/lightnin...
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Good morning Atlassian Community, Today at Team '25 Europe, we announced the new Atlassian Service Collection, our service management solution that combines apps and AI agents to bring you...
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Good morning Atlassian Community, Today at Team '25 Europe, we announced the new Atlassian Service Collection, our service management solution that combines apps and AI agents to bring you...
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Does anyone have an email address for trello/ atlassian that means I can communicate with a human? The security is so strong that not only am I locked out, but I'd need to log in to send them an emai...
- Trello
- Question
- customer-service-management
- trello
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Hello everyone! Welcome to the Customer Service Management app on Atlassian Community! We're so glad you're here. The Customer Service Management app is Atlassian’s purpose-built customer service...
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We’re excited to launch a much requested Customer Service feature in Jira Service Management: Products and entitlements. This feature is designed to help you tailor support experiences to the specifi...
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