Hi there, Where: Outlook What: Jira e-mail notifications I noticed in mid-June a change in the information I can view in my e-mail notifications from any update in a Jira ticket. In the past, i...
Situation: I am working on a workflow with two consecutive approval statuses A and B. I have activated the email notification “approval required” under Customer Notifications. When the ticket c...
A recent update removed all our custom details from email notifications. It looks like the new ones are just change reports - with a layout that doesn't even make that clear. We had designed a l...
I want to know if we can customize the internal notification messages from a project. I cannot find information about it
Hi All, I am trying to find out a way for getting notifications about normal maintenance window or just maintenance window for informing management. I just only know jira notify you/admins if they n...
Hi, I think my email address is on suppression list because I dont get any notification in jira. how can I remove my email from the suppression list? Thank you!
...owever, if someone from our side comments or changes the status, only the ticket creator receives a notification. Could you please help me figure out what additional settings might be needed so that the s...
Hi, I have the following problem: a user writes meeting notes (maybe also with transcripted recording) he mentiones the participants (maybe also external users who are not in the company. T...
When a ticket is assigned to a user, send a email like below. If the ticket got unassigned also this should work. Can anyone help me fill the "?" with smartvalues? I have tried multiple values, none ...
I was on a shared account/board for a service provider who have subsequently created my own board of which I am the owner and member of. Since that time, I am not receiving notifications on my I...
Hi all! Under one of our Projects within JSM when I go to Notifications > Customer Notifications it is coming up with the below screen - Any reason as to why nothing is showing/no o...
I have some constant group for any project. It's call managers. Every people who inside that group, they receive every notification in one project. Creating, updating or solving, comment or a...
Not receiving push notifications Contact methods Device Name says "caiman", Mobile App lists "panther - Android 15 - v3.9.1" and "caiman - Android 15 - v3.9.2". Notification Rules only lists "p...
Preciso que o Trello me envie notificações das movimentações de apenas uma das listas de uma quadro, porém dentro de um canal específico do Slack. Ou seja, ao invés de notificar cada movimenta...
...roup receives an email. While I understand this is intended behavior, may I ask if there is some workaround so that just 1 person receives the notification while all others are still able to a...
Is there any way to disable email notifications when updating issues by using scriptrunner and scheduled scripts? I am using HAPI so my update looks something like this: I...
Hello to all! For the last 20 days we have been seeing that a large part of the team, but not all of them, have not received notifications or only received an SMS. Usually SMS, call and APP notification...
Hi! I'm a Jira administrator at the company I work for. I have a new software project that sends notifications to the assigned person when an issue is due. The problem is, I haven't configured this notification...
If a JSM ticket is waiting for customer to respond, is there a way to send reminder notification to reporter to comment on the ticket after lapse of certain time period?
Hi all, Currently, our Jira sends notifications for most events to our users which produces many emails. Thus we were considering reducing the amount sent by removing notification types/recipients f...
...n the way back their replies are not processed by our mailhandler anymore. According to our JIRA admins inhouse these notifications are sent with flag 'bulk' and 'auto-reply'. So they have already r...
Hi I came across this https://community.atlassian.com/forums/Confluence-questions/Mention-team-without-exploding-team-member-names/qaq-p/2077277 but I am not really a fan of this as it expo...
...et subscription bookmarks in Notification, but after I clicked, there was no save button. After refreshing, my check also disappeared. What's going on? What should I do?
I receive information about client comments but I don't receive about that - ticket is submitted to me first time. Can I have a notification about "request no. 0000 is submitted to you" I dont have a...
...pecific user gets informed when the status of a page within a certain space has been changed from Draft to Review. Now I only see the following possibilities for a notification: These notification...
Copied to clipboard