Don't Receive Notifications on IOS for my Iphone

[Paul Rowe]

I was on a shared account/board for a service provider who have subsequently created my own board of which I am the owner and member of. Since that time, I am not receiving notifications on my Iphone 11. I have gone through both the phone notification settings and Trello App settings and everything appears have have notifications enabled but I do not get them. I do receive the email notifications but not the IOS ones which is problem because these are leads which need to be contacted ASAP by me.

I have even tried uninstalling and reinstalling the app as well but nothing seems to enable the IOS notifications.

p.s. I have gone through articles provided here as well but no luck.

[Augusto Lisboa]

Hi, Paul!

Before proceeding with investigation, can you plase let me know which pages you've checked?

• Receive Trello Notifications: https://support.atlassian.com/trello/docs/receiving-trello-notifications/
• Mobile push notification settings: https://support.atlassian.com/trello/docs/mobile-push-notification-settings-for-trello/
• Notifications are not working: https://support.atlassian.com/trello/docs/notifications-are-not-working/

Looking forward to hearing from you!