Tag: "customer-notification"

Hi all! Under one of our Projects within JSM when I go to Notifications > Customer Notifications it is coming up with the below screen -  Any reason as to why nothing is showing/no opti...

• Jira Service Management
• Question
• cloud
• customer-notification
• jira-service-management
• jira-service-management-cloud
• notification

Hi! Our team has emails linked to a JSM Help Desk. Previously, when users not added to the Help Desk would message the linked emails, no notifications would be sent out alerting them that the emai...

• Jira Service Management
• Question
• cloud
• customer-notification
• email
• jira-service-management
• jira-service-management-cloud