Hi Team, I am using mcp server . While get jira information and commenting is working fine. Do we have a tool to upload file or attach images as part of comment? "atlassian": { "comm...
Hey everyone, I've created a Rovo agent and used prompt engineering so that when I provide a Jira ticket key (e.g., TEST-111 ), it reads the ticket and responds with relevant keywords in the f...
Has anyone else has problem/success with this... I've asked the LLM a few ways in a few direction to connect one ticket to another, both on edit and creation. I keep seeing a rejection around format...
Morning. I have confirmed the following in 2 separate one-atlassian environments. When using the work item planner agent, either in confluence, or in Jira, asking the agent to create the e...
Hello! I need to restrict my Rovo agent to deal with only a subset of pages in my Confluence Cloud site—specifically, pages that have specific labels or labels with a certain prefix. I haven't b...
When I create a site, I get the following error: Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 918aaf5da4c74c8096ecc8...
Hi all, If we want staff to be able to approve items on portal requests that users have logged, do they all require a paid Agent license for this? Or are there different options? Would love to u...
Hi all! I am a Agile Program Manager for a group of awesome Marketers. We use Jira Software projects to manage our workload. I have a dream to integrate our Jira Software Instance with an AI agent...
I want to know how much cost is need to use JSM. I understood it deprnds on users and agent. But, I couldn't understand what is the difference between the concept of user and agent. In JSM r...
Hi there I was wondering if there any way to path $branch.name that triggered the build to the ephemeral agent template? Scenario that i'm interested is when you dynamically create and s...
Hello, Community. I would like to ask for your help regarding an incident I am currently experiencing. I have configured the Virtual Agent, which, as a result of the flow in its intent, can either r...
...n creating a Rovo agent that can analyze these summaries and, when necessary, automatically create Jira tickets based on the action items or discussions outlined in the notes. H...
Hi all, On the "Rovo Agent actions" page of the Rovo documentation, I read that "Bulk actions in Jira are currently limited to 20 issues at a time". Does browsing existing issues, viewing t...
...irtual Agent for a client’s instance, and while developing the flow of an Intent, I encountered an error that isn’t very descriptive. When I try to save, it simply shows a message saying it can’t s...
Hi, Guys! I'm creating a queue where I need only a certain group of agents to access that queue, how can I do that? Example: The support team will only access the support queue and the systems t...
Hi, In an older Bamboo version there was a local agent which was able to run several "workers" at the same time. These workers shared resources, one of them is the storage. So, if I had a "check o...
...his, without making them all agents and running up a huge bill. Is this possible? (The project is currently a company-managed project). Huge thanks
Is it possible for a developer in a software project (no sd agent) to see (and maybe comment) the orignal bug ticket in the servicedesk project? Found this article, but this doesn't work. &n...
Can we restrict visibility of tickets for agents on a project to see only the tickets created by them. Its only for one of the agent in a project who is external and do not wish to show a...
...he same message. We suspect that the problem comes because of some issue with the agent license or customer license, as we have both those license types. Could this be the case? Thank you.
We are in the process of rolling out the Discovery Agent 3.2.0 in our environment through an RMM software. The Discovery Agent program/service installs correctly, runs scans on schedule and creates agent...
I have a user trying to work on their settings for their virtual agent in a project. Another member of the team set up the agent, but they are unable to see those settings and change them. The o...
I am interested in an SQL query that can be used to find all offline remote agents. I have a query that gets agent information from the QUEUE table and I tried using the LAST_STOP_TIME field != N...
Hi all, I'm running the data-center versions of bamboo-server (6.9.1) and bamboo-agent (6.9.1). I've been through the documentation and I have the helm charts setup correctly as far as I can t...
Hello community, Please I need to manually run the agent from a laptop and make sure it updates in insight. So far I have not been able to do this. We have many computers that update correctly a...
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