Community resources
Community resources
Community resources
- Community
- Tag: agent
Tag: "agent"
-
I want to know how much cost is need to use JSM. I understood it deprnds on users and agent. But, I couldn't understand what is the difference between the concept of user and agent. In JSM r...
-
Hi there I was wondering if there any way to path $branch.name that triggered the build to the ephemeral agent template? Scenario that i'm interested is when you dynamically create and s...
-
Hello, Community. I would like to ask for your help regarding an incident I am currently experiencing. I have configured the Virtual Agent, which, as a result of the flow in its intent, can either r...
-
...n creating a Rovo agent that can analyze these summaries and, when necessary, automatically create Jira tickets based on the action items or discussions outlined in the notes. H...
-
Hi all, On the "Rovo Agent actions" page of the Rovo documentation, I read that "Bulk actions in Jira are currently limited to 20 issues at a time". Does browsing existing issues, viewing t...
-
...irtual Agent for a client’s instance, and while developing the flow of an Intent, I encountered an error that isn’t very descriptive. When I try to save, it simply shows a message saying it can’t s...
-
Hi, Guys! I'm creating a queue where I need only a certain group of agents to access that queue, how can I do that? Example: The support team will only access the support queue and the systems t...
-
Hi, In an older Bamboo version there was a local agent which was able to run several "workers" at the same time. These workers shared resources, one of them is the storage. So, if I had a "check o...
-
...his, without making them all agents and running up a huge bill. Is this possible? (The project is currently a company-managed project). Huge thanks
-
Is it possible for a developer in a software project (no sd agent) to see (and maybe comment) the orignal bug ticket in the servicedesk project? Found this article, but this doesn't work. &n...
-
Can we restrict visibilty of tickets for agents on a project to see only the tickets created by them
Can we restrict visibility of tickets for agents on a project to see only the tickets created by them. Its only for one of the agent in a project who is external and do not wish to show a...
-
...he same message. We suspect that the problem comes because of some issue with the agent license or customer license, as we have both those license types. Could this be the case? Thank you.
-
We are in the process of rolling out the Discovery Agent 3.2.0 in our environment through an RMM software. The Discovery Agent program/service installs correctly, runs scans on schedule and creates agent...
-
I have a user trying to work on their settings for their virtual agent in a project. Another member of the team set up the agent, but they are unable to see those settings and change them. The o...
-
I am interested in an SQL query that can be used to find all offline remote agents. I have a query that gets agent information from the QUEUE table and I tried using the LAST_STOP_TIME field != N...
-
The issue: How to set the name of the remote agent and configure the agent authentication using the security token https://confluence.atlassian.com/bamboo/agent-authentication-289277196.html h...
-
Hi all, I'm running the data-center versions of bamboo-server (6.9.1) and bamboo-agent (6.9.1). I've been through the documentation and I have the helm charts setup correctly as far as I can t...
-
Hello community, Please I need to manually run the agent from a laptop and make sure it updates in insight. So far I have not been able to do this. We have many computers that update correctly a...
-
Hi All So I have written an Ansible Playbook that creates a EC2 instance then makes that a Bamboo Agent, in my playbook I make an API call to my bamboo server that authorizes the new agent...
-
Hello everybody, We have bought a specific number of licenses 100 for our JSM Data Center and i have several questions: 1. These 100 are the number of agents that can be active at one moment of t...
-
Is there a way to separate Service Desk Agent and Collaborators? In our company, we have about 10 service desk agents and 15 to 20 Collaborators. a Request gets assigned to a Collaborator when t...
-
I am trying to create a job that requires stages to build on both Linux and Windows. Ideally I don't want to "dedicate" agents to the jobs, and instead I would like the jobs to auto select an a...
-
We have a JIRA account, We are trying to determine the the cost associated to the licensing of users and agents within our setup. What is the difference between Users and Agents on JIRA? And how t...
-
When an agent is viewing a service request, how can we provide them the ability to update the date in the service request with such a changing urgency? Thank you
-
Hi, I would like to find out about few things. We have a project for our agents, who are creating issues and these requests are then completed by different department. But even though in d...
Copied to clipboard
