Is it possible for a developer in a software project (no sd agent) to see (and maybe comment) the orignal bug ticket in the servicedesk project?
Found this article, but this doesn't work.
Solved: What does the developer role do in Jira Service De... (atlassian.com)
Hi Martin,
Make sure they are in the Service Desk Team project role. And make sure that project role has the Browse Project permission.
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The permission. That's it. Thank you.
Great! Glad it is working now.
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