Community resources
Community resources
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- Tag: jsm
Tag: "jsm"
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Muy pronto celebraremos la presentación oficial de la comunidad Atlassian de Palma de Mallorca 🎉 Será un evento online, abierto a todos los entusiastas de Atlassian, donde contaremos con ponentes...
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I am a Jira, JSM, and Confluence administrator, as well as a system administrator on Data Center. We might be moving to the Cloud, and I want to prepare myself. I will continue in the same role on C...
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Hi everyone , I’m Indrasena, a Jira Administrator with 2.8+ years of experience in Atlassian tools. I’m exploring new opportunities and would be grateful if you could let me know of any openings or ...
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...ervices. Jira Service Management (JSM) offers a powerful solution to meet these expectations and transform how agencies engage with the public. Let's explore how JSM can significantly improve citizen s...
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With Jira Service Management (JSM) emerging as a top choice in the IT Service Management (ITSM) space, its adoption is accelerating, growing at over 50% year-on-year, as more organizations leverage i...
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Hi everyone, I’m Gaurav Chavda, an expert in the data migration and integration domain with over 15 years of experience. Currently, I’m working on multiple large-scale migration and integration pro...
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Wondering if anyone in the Columbus metro is a JSM shop? Been using it for a while? Just migrated? Thinking about migrating? Would love to talk.
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Hey, We once used Jira in a car repair shop - tracked repair jobs, parts inventory, and even mechanics’ schedules. Not what it was built for, but somehow it worked. What’s the weirdest way you’ve u...
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Hi everyone, I'm posting here because I think this might be a good place to start off things. I'm a certified Atlassian Jira Administrator for Cloud (ACP-120) and DataCenter (ACP-10...
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Dear Team, please share me with every announcement and news forum,
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...JSM users frequently struggle to manage multiple customer requests, resulting in lost opportunities and inefficiencies. By attending this webinar, you’ll learn how the Roadmap & Idea Portal a...
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Hello! I'm interested to hear from customers that have successfully JSM implemented assets as their CMDB solution. I've heard first- and third-hand about companies that use assets for IT i...
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...5485 The issue: Currently, each JSM project can only have one customer portal, where all request types are displayed – grouped by request groups. While this might be sufficient for simple s...
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When will the OpsGenie feature that allows monitoring of 3rd party Atlassian Status Pages be migrated to JSM? This doesn't appear to be covered in any of the migration documentation or FAQs s...
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Hi! I have recently completed the following certifications related to JSM: Jira Fundamentals Badge Jira Service Management Fundamentals Badge Get started quickly with Jira Service M...
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Hi all, I have followed the instruction is the article below, but still when the customer doesn't get automatic replies from AI to their inbox. Is there something else needs to checked other than wha...
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...oints, ROI, and more JSM Field Overhaul: Seven new fields to make ITSM smoother than ever, including Due Date Countdown, Progress Bars, and WSJF Dark Mode: Work hard, stay sleek Plus, we w...
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Hello everyone, I have a question regarding managing access rights in JSM regarding the Portal. Currently, I have built one project with 3 organisations within it. Each o...
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Hello all, I'm wondering if it's possible to connect all of the articles we have written to the Knowledge Base within JSM. I tried using Zapier, but it appears to be too task d...
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Hello Atlassian Community! We’re excited to introduce our new Comment Toolkit for Jira (Beta Version)—an app designed to help teams manage, organize, and streamline Jira comments. ...
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...ouch with approximately 10 organizations that manage incidents with JSM, and are interested in improving how they communicate service status during an incident. Your insights and experience are critical t...
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Anyone exhausted from managing the constant changes and unclear documentation when it comes to changes with this platform? It has been just a slew of changes in this last year alone. I ...
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JSM Assets is a good tool. JMWE is a great tool. Together, they are greater than the sum of their parts. Note: for the remainder, "automation" or "rule" or variants thereof all refer to JMWE. The p...
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I am the system leader, and I need to create a strategic training plan for myself and my developer, who have deep knowledge in Jira service management. In addition, what are the essential tr...
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My team and I are trying to move forward creating various request types in our help portal. We have come to the point where we need to make a decision about how best to create all our forms. Here are...
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