How do I CANCEL the Premium Trial, and use the Free version only?
When creating Maintenance messages and utilizing the automation options to either send a reminder or notify subscribers when in progress and/or when maintenance completes, why is there is no way to c...
I'm trying to generate API keys for my Statuspage and am having a weird issue. Instead of seeing API Keys or a Create button, there's a blue banner telling me to contact myself - it shows the email a...
I want to be able to control what fields are displayed within the maintenance message email body.
I'm trying to create an incident using the the StatusPage API. I'm getting the error: {"error":"incident[components] is invalid"} I'm attaching my script below but the crucial part is the payload w...
I want to create a status page that is viewable by subscribed users and not viewable by public, or unsubscribed users. the subscribed users would customers and not of the same domain.&n...
In Jira I have a calender widget and by created. data is not showing up for july and august prior to that it shows. In filter it shows the data ,
In StatusPage: Is there a way to set the reminder (for an active incident) to be sent every two hours while the incident is still active (not resolved)? What are the current/default reminder t...
hello , I have 100+ user and need to subscribe them but beside that I want to skip the confirmation email and sms. So please help for the same.
I have a subscriber that was removed but continues to receive statuspage emails. I've double checked that he isn't part of a distribution group or receiving from a different email. How c...
It seems that the default status page script uses an iframe without sandbox attributes, so it can cause some security audit issues. Can this be added to the script by default without developers havi...
question about audience-specific pages or private pages - I have customers on their own tenancies and would like them to see their own version of my status page. We currently have the Hobby le...
We are looking at options to modify the content of the "Confirm your subscription" email. Can you please let me know if there is any way to do that? I understand there is an option to "Customi...
Hi, I'm contacting you from the UK where we have just had (as of - 25/07/2025) Age verification - implemented by the Kier Starmer Government. Here in the UK, I was referred to the organization Yoti....
Hi, I'm contacting you from the UK where we have just had (as of - 25/07/2025) Age verification - implemented by the Kier Starmer Government. Here in the UK, I was referred to the organization Yoti....
I want to cancel my premium subscription, but the workspace no longer exist. How can I stop the payments of $18 a month?
Hello I am trying to follow the steps for updating an API key for status page. I am following the steps in this documentation: https://support.atlassian.com/statuspage/docs/create-and-manage-a...
I am currently facing a issue with our atlassian account and Statuspage site. After some attempts, we have not been able to find a proper way to delete either the Atlassian account or the Statuspage...
Hi everyone, I'm currently exploring ways to enhance our Jira workflows using external AI tools. I recently came across Grok Free, and I'm curious if it's possible to integrate it directly into Jira...
I was trying to create a new API key, but it's wasn't working. When I used the new key, I got the following error: {"error":"Invalid authentication token."} Here are the steps I took: I ...
Dear Atlassian Community, I am refining the outage communication process for a SaaS application, launched in April 2025, using Statuspage to maintain transparency with users. While Statuspage e...
Hi All, I am raising a Incident in Statuspage using the Operations Alert feature of Jira. When I get an Alert, I change the Priority to 2 which makes it as an Incident in Statuspage, then I a...
Hi, just installed, cancel my free trial and return back to the free version as I am worry to not access my data after the 14 days
We are wanting to have a status page for multiple products (at least 4) and I am wanting to figure out the best way to do this. We're currently on the Startup plan, so is the best approach to go to B...
We have several system owners to different components. Currently, all users can manage all the components. We want to provide access to only components that those owners manage.
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