I am looking to pre-schedule several maintenance windows, but we will be handling the customer communications separately. If I create a maintenance window in the tool for next week, and uncheck all o...
Is there a way to link a statuspage incident, within the incident, to a jira issue? I thought about adding that to the post mortem, however this is visible to external users and they do not h...
We've noticed that the Statuspage RSS is using "pubDate" as the "change date", this is confusing some feed readers since "pubDate" is meant to be used to timestamp when a post was posted, ref. R...
Can you please let me know how to change the background color of my STATUS PAGE and need more customizations on the page. Do I need to subscribe for a plan as Im not able to do any changes on the bac...
Posted a Maintenance status for May 1st but its not listed anywhere.
Can JIRA service management be integrated with status page in such a way that incidents created in JIRA SM are published or announced in status page?
I have started the import subscribers from csv process. How do I tell the progress of the import? My csv has 3400 rows of different phone numbers and in StatusPage, it only shows 400 waiting for c...
Hello , I am trying to get the subscriber id using phone number as a query, but it always returns and empty array. For eg I created a new subscriber using the following POST endpoint https://api.st...
Can I change the back ground , logo for the status page : https://optty2.statuspage.io/ Could you please guide me with the instructions how can thee back ground change with the new banner/templates...
We've noticed that ampersands and apostrophes don't display well when used in Component description text. Is there a preferred method of escaping that Atlassian requires to make them display properly?
Hi, I want to ask if we need both private and public page do we need to subscribe to both plan or private plan comes with public page feature as well?
I followed the instructions available to import the list of users via CSV to Statuspage. I receive no error message indicating that the upload failed, but my user count remains the same.&n...
...he Texas Risk and Authorization Management Program (TX-RAMP) certification standards for handling confidential or regulated data. We are specifically interested in knowing if Atlassian Statuspage...
...cheduled it, there was nothing in the "Open" tab of the StatusPage admin. I noticed that 26 mins before the start time (10:04am CT), it appeared in the "Open" tab. My screenshot is from 13mins before t...
I want to delete my account, but I can't.
I understand that there are different tiers for audience-based pages. I want to understand what happens once you exceed the base 500 user limit? We only need 1 group for what we are wanting to ...
Hi everyone, I’m currently using Statuspage to communicate with our customers during incidents, and I’m wondering if anyone has found a good way to automate incident updates. Right now, we m...
Hello, I want to know how to fix an issue when entering the email for subscription via email, I get the error message 'Oops, something went wrong while subscribing you! Let's reload the page and try ...
My application is using React + Node.js. I want to integrate statuspage with my app. How to do it?
We have the business plan with 5000 subscribers. In StatusPage, we have 12 StatusPages for 12 products. One product shows 0 of 5000 subscribers. The rest of the products show 0 of 25 subscribers. W...
Hello, our idp management team has some remarks on the way statuspage implements SAML for private pages: - for signing : atlassian works with self signed certificates, that is not a good practice a...
I currently can only select GMT timezones in statuspage. Of course I can select GMT+00:00 to reflect the UTC timezone. However, I would like to display UTC instead of GMT. How can I do that?
The request has been rate-limited. Please try again later.e baad4c7-9092-4e63-a54f-aa0a0538f6bf
Can statuspage be configured to automatically send email notifications 10 days and 3 days prior to the scheduled maintenance?
Hello, Is it possible to use other words (UP or DOWN) in the Object of the email with the automation process ? I want to add or replace with "NEW" = "DOWN" and "CLOSED" = "UP".&nb...
Copied to clipboard
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.