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Need automation rule to change the status of test ticket based of test runs status

Najim Al Jabri October 5, 2025

Dear Jira team,

Need your support to provide automation rule to change the status of test ticket based of test runs status.

I explain what we need on the below photo. Screenshot 2025-10-05 110526.png

1 answer

2 votes
Tomislav Tobijas
Community Champion
October 5, 2025

Hey @Najim Al Jabri ,

As this is a third-party app > Xray, I would recommend reaching out to the vendor's support team via one of their channels.

I've tried checking their official docs when it comes to automating stuff, but it seems you'll have to use their REST APIs to get information about the test run status for each linked test. There are some examples here: Taking advantage of Jira Cloud built-in automation capabilities 

But again, it would be the best bet to reach out to them as their team may already have some resources prepared (e.g., API calls) which you could use 👀

If you do figure it out, I would really appreciate it if you could share how you've built it.

Cheers,
Tobi

Najim Al Jabri October 5, 2025

Thanks @Tomislav Tobijas for your update.

 

Like Tomislav Tobijas likes this

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