...utomatically created in JSM. How it works: Workday pushes a new worker event to Jira Automation, which then triggers your custom onboarding workflow—sending welcome emails, provisioning IT resources, a...
...ou learn to build a new agent. This workshop is for you if: You have access to Rovo. You’re a project admin for a Jira/JSM project. You want to understand the agent-building process. W...
Many companies rely on Jira Assets within Jira Service Management (JSM) to manage business-critical data — from employee directories and contracts to IT inventory and budgeting workflows. But w...
Adopting Jira for Agile and ITSM is a smart move. But as your instance grows—projects, assets, schemas, configurations—the risk grows too: what happens when something breaks? Good news: Atlas...
Hi all, Welcome to the next installment in my JSM Tips & Tricks series. One of the more powerful features of Jira Service Management (JSM) is its native Asset Management capability, built o...
...eam availability, and use those insights to plan better in the future. With all of this, managing your team’s time and workload a lot simpler and clearer. Why Showing Time Tracking Reports on the JSM...
...or Jira Cloud. Working in JSM, you'll no doubt be familiar with the handy feature that allows you to group customers into separate organizations. JSM also offers the option to automate this process b...
We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help you...
...his blog which also covers project permissions and roles. Have you had a chance to try any of these features out? We’d love to hear what you think
...այաստանում Atlassian-ի առաջին և միակ պաշտոնական Silver Partner հանդիսացող ընկերությունում։ Օգնում եմ ընկերություններին կառուցել Jira (JSM, JSW, JPD, JWM), Confluence, և Loom հարթակներ՝ իրենց թիմերի գ...
...gnored. Continue clicking Next through the setup steps and—just like that—your custom field is populated! So, we’re done, right? Not quite. <Soapbox moment> Jira/JSM Admins, power users, n...
...ervices actually cost. In this article, we’ll walk through: What services are in Jira Service Management What a service catalog is and why it matters How to manage a service catalog in JSM...
Hi everyone 👋 We’re excited to announce that you now have access to try our brand new feature via Feature labs in Jira Service Management - Journeys! Journeys provide a clearer way for you to vi...
...bsp; Wait, what? 😅 They only submitted a support ticket — why are they now requesting access to everything? Welcome to the World of Accidental Atlassian Exploration Once JSM is live and public...
Hi everyone, We’ve rolled out a lot of new features over the last year , with one of the key areas being giving our customers much more flexibility when using Forms in Automation - both during i...
...unctionality. In JSM, customers using the portal have the option to escalate an issue. Behind the scenes, this action simply transitions the issue to a status labeled "Escalated." Whether escalated i...
As Jira Service Management (JSM) cements its position as a leading IT Service Management (ITSM) platform, more organizations are using it to support both internal teams and external stakeholders. B...
Managing user assignments in Jira Service Management (JSM) can be time-consuming and error-prone, especially in growing teams and organizations. That’s why appserve.ai developed Customer Group and O...
...alues. Images can be added by entering a public URL to a hosted image file, with size and position managed using contextual drag handles and toolbars within the Content field. HTML – content f...
Great news! Our app Capybara: GitHub, Azure DevOps for Jira Service Management now supports Linear — enabling a seamless link between your product/engineering teams in Linear and your IT and support ...
Hello Community! 👋 We’re thrilled to announce the next evolution of our Okta integration: two powerful new automation actions – Add user to a group and Suspend user are now available in ...
Hello Community! 👋 We’re thrilled to announce the next evolution of our Okta integration: two powerful new automation actions – Add user to a group and Suspend user are now available in ...
Hi App Central friends! 👋 Ever watched tickets bounce between teams without clear ownership, or discovered your SLAs had silently slipped past their deadlines? We’ve been there—and we built a solu...
Hey Team, You will start to notice Atlassian Emails coming from new ips and signing domains. If you have whitelists setup to control incoming emails from Atlassian, you will need to be aware ...
¡Hola, comunidad! La planificación de pruebas en un laboratorio industrial puede ser una tarea compleja, especialmente al manejar numerosos activos y cumplir con estrictas normativas...
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