Community resources
Community resources
Community resources
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- Tag: jsm
Tag: "jsm"
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The wait is over—everyone can now try the new navigation! We're excited to share that the opt-in experience is officially available for your sites. Try it out early ✨ Can’t wait to dive in?...
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Sign for JSM Portal-only account SCIM EAP here Today we’re introducing SCIM (System for Cross-domain Identity Management) - a hotly requested feature off the back of SAML SSO. SCIM f...
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Project Managers, let’s talk straight. For too long, Jira has been seen as just a ticketing tool — a place to log tasks, assign them, and move on. But that’s not what Jira was built for. And ...
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In today's collaborative business environment, the ability to share project data effectively is crucial for success. Jira and Jira Service Management (JSM) have become indispensable tools f...
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Jira Service Management (JSM) is designed to support a wide range of service desk users—from internal teams (like IT, HR, and facilities) to external customers and partners. To truly maximize its p...
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Hi Atlassian Community! 👋 We’re thrilled to announce that we’ve built a new integration with Workato! The integration connects your enterprise stack with Jira Service Management, unlocking power...
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Hi Atlassian Community! 👋 We’re thrilled to announce that we’ve built a new integration with Workato! The integration connects your enterprise stack with Jira Service Management, unlocking power...
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Hi Atlassian Community! 👋 We’re thrilled to announce that we’ve built a new integration with Workato! The integration connects your enterprise stack with Jira Service Management, unlocking power...
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Hello Community! 👋 We’re excited to announce that we’ve built a new integration with Okta! This integration makes it possible to create a connection between your automation rules and Okta, so now ...
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Hey Atlassian community! I'm Jay Prakash, Senior Product Marketing Manager at Upscale, and I'm excited to share that I'll be at Atlassian Team '25 from 8-10 April 2025 in Anaheim, CA! I’ll be joine...
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Hello Atlassian Community! 👋 We're thrilled to announce a new feature in Jira Service Management’s virtual service agent that will supercharge help seeker experience and issue deflection:...
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...nd display them prominently as big-number tiles or gauges. Sharing SLA reports have also never been easier-You can generate a public link to a dashboard or even publish it to your JSM customer portal f...
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Hello Community! 👋 We’re excited to announce that we’ve built a new integration with Okta! This integration makes it possible to create a connection between your automation rules and Okta, so now ...
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Hello Community! 👋 We’re excited to announce that we’ve built a new integration with Okta! This integration makes it possible to create a connection between your automation rules and Okta, so now ...
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...xpenses. We’ve got you covered! Meet Elements Catalyst, the JSM app that gives service owners and managers the visibility, insights, and control they n...
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...orge reference Connect proof of concept code Recommendations for Jira and JSM apps For apps that will have a dual left navigation or dual tab experience in the old n...
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Dear Jira New Nav Group, We are preparing our users for the upcoming new navigation roll-out across Atlassian products and need a clearer understanding of the schedule, particularly concerning produ...
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Hi everyone! 👋 We’re excited to announce an Early Access Program (EAP) kicking off in April for a brand new feature in Jira Service Management - Journeys! A way for you to automatically cre...
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...virtual Atlassian Community Events (ACE) chapter focused on service management with JSM. Normally, our meetings are online. We're not affiliated with a city like most ACE chapters — we’re a global c...
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...re three solutions that help monitor and manage SLAs effectively. 1. Atlassian’s Jira Service Management Jira Service Management (JSM) is Atlassian’s native solution for IT service management (I...
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Workflows Wrapped Wow, our first Workflow Wizardry workshop on everything Jira Service Management (JSM) workflows and automation was an incredibly engaging and dynamic session. When planning the s...
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Introduction Tracking Reopen Counts is essential for teams looking to identify Jira workflow inefficiencies. If a work item keeps moving back and forth between the same statuses, it's usually a si...
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New year, new enhancements! 🎉 The Roadmap & Idea Portal App for JSM kicks off 2025 with powerful updates designed to make managing your product roadmap even more seamless. From greater c...
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...hey faced and solved in 2024, and we're sharing these insights to help the broader JSM community. What Challenges We Helped Customers Overcome Last Year Manager Approval Automation For one f...
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...eams - Hear from customers like New Work SE and Public Sector Data Processing Agency in Bavaria (AKDB) about how they are navigating service management in the age of AI, the lessons they’ve l...
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