Community resources
Community resources
Community resources
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- Tag: custom-field
Tag: "custom-field"
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Service Level Agreements (SLAs) are a cornerstone of reliable support and service delivery. In theory, managing SLAs in Jira should be simple: define a target, track the time, and make sure issues ar...
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Daydreaming of powerful custom fields for Jira and JSM that keep your data put within Atlassian? Aren’t we all? Then it might be reassuring to know that Awesome Custom Fields will have the Runs on At...
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Hi everyone, Carol from the Product team here, and I’m pleased to announce a new experience for managing fields in team-managed projects. We’ve heard your feedback that it can be hard to learn how ...
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Hi Atlassian Community! I'm excited to share another handy Python script that simplifies some of your Jira Admin tasks. This time, I'm providing a script that crafts a comprehensive list of all cus...
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Standard Jira fields cover basic issue tracking, and every team has unique requirements that demand a more tailored approach. This is where custom fields come in—offering a way to captur...
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Managing user information within Jira can be inefficient, especially in large organizations where employee details frequently change. Jira’s native functionality lacks the ability to store and update...
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Through our extensive experience working with large organizations and complex Jira instances, we've seen firsthand the challenges that come with managing custom fields in Jira. Creating and ...
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Hey everyone, We’re excited to announce that we will soon be rolling out filtering for the User Picker (multiple users) custom field in Jira. Related request: JRACLOUD-40963 This means...
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We cannot control time; it is a dimension we live in. When we talk about time in the context of our work, it is the main metric on which any analytics of team productivity, individual productivity, e...
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In today's fast-paced world, customers increasingly prefer to solve issues on their own before reaching out for help. According to Harvard Business Review, 81% of all customers attempt to take care o...
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Have you ever wanted to sync custom fields from 1 card to another on Trello when you move a card, add a label, add a member or mark it as done?? For example, When Card A is moved into List 2, copy ...
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Adding SLA status and data to the customer portal ensures that your clients are always informed about the progress of their requests. By displaying the SLA target date, they’ll know when to expect a ...
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This year Atlassian has been named a Leader in the 2024 Gartner Magic Quadrant for DevOps Platforms. Jira, the flagship product, is a tool for planning, monitoring and analyzing team workflows within...
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Jira Labels are a dynamic way to add tags or keywords to your issues to let you categorize and track them more flexibly which can significantly improve the organization, filtering, and...
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I previously published a post about a Forge application that I’d written called the "Issue Status Helper" and thought it might be useful to share another example of how I've used Forge to help Jira m...
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Jira offers many ways to organize and structure your projects and issues. However, 3 standard functionalities often cause confusion : “Components“, “Labels” and Custom Fields ...
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Currently when a Jira delivery is created, only the JPD idea’s Summary and Description are copied to the delivery out-of-the-box. This Article provides different automation rules to ...
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Reports are a universal tool used at all levels and in various ways to detail data. They play a crucial role in how team members and managers evaluate progress and productivity. They uncover the intr...
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Enable Root Cause Field in Jira In this article, we’ll guide you through the process of setting up a custom field to collect data for root cause analysis in Jira, building upon the concept...
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Language Translation for JSM, ITSM App of the Year Award winner 2021, now translates all user-generated content in a customer request. No matter how many fields are in the request: if the cu...
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🚀 Exciting News! Pio Software is thrilled to announce the launch of our latest software solution, designed to streamline your workflow like never before! Introducing our cutting-edge tool for e...
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Comments, descriptions, statuses, priorities, etc. – any issue field in Jira “lives its life” and is changing. Heraclitus said: “There is nothing permanent except change.” Who would think that this s...
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The behavior described in this document is foundational to Jira Align, hence it can be noticed in both Standard and Enterprise editions, and it can’t be altered. Objective This article describe...
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Imagine being able to create powerful ITSM dashboards that display SLAs so you can easily share reports with your team in seconds. This doesn't have to be a dream because it's now a reality. M...
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🥳🥳🥳 Happy Apptoberfest! 🎈🎈🎈 Custom Fields allows you to: Define custom fields for Projects Define custom fields for Issues (Project fields can be configured to also show in eve...
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