Community resources
Community resources
Community resources
- Community
- Tag: smart-value
Tag: "smart-value"
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Hi all, I'm struggeling calculating the sum of a number of objects in an automation rule. I can't get the formula to work. Maybe i'm doing something wrong, or maybe it just doesn't work at all. T...
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I have the following automation rule set up: However, the automation rule fails when run every 12 hours with the audit log message: "The provided smart value couldn't be resolved to an object." ...
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Hey all, Did someone ever tried to create an automation that will copy value from one field which is not a custom field to anther field which in not a custom field? In my case I want t...
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Hi Community I have a specific requirement where I want to copy 255 characters only in custom text field (single-line) from last comment of the issue. For example, a new comment is added to i...
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Hello. Our team currently has an automation rule set to create issues quarterly (that part is working as expected). We are attempting to discover a way (if at all possible) to have the is...
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Hi I want set 3 digits to result of lookupIssues.size, I created a variable "num" with value " {{#=}}{{lookupIssues.size.asNumber}}+1{{/}}" and I used this expresion " {{#=}}{{num.forma...
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Hey guys! I've created an automation to sum all values from a numeric custom field called "Custo" to paste it in their US parent. So, every time I create or update a subtask, a new sum run to paste t...
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EDIT: Solved! See below. Hi everyone! I'm very new to JSM and Automation, but since searching online didn't get me an answer, I thought I'd post here. I would like to set up a request form for onb...
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Hi, A Jira smart value question in an automation rule : In the description of a Jira issue i captured a string until this string ends with a new line. This works fine. {{issue.description.substrin...
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How to get the smart value of parent and child? is this the right smart value? Parent: {{issue.customfield_12345.value}} Child: {{issue.customfield_12345.child.value}} Selected Option: Par...
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Hi there, I am having a hard time copying a nested JSON value from one issue to another. The field value looks like this { options: [ [{"id": "0", "name": "Option 1"}], [{"id": "2"...
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Hi, In automation I am trying to calculate sum of multiply of two lookupissue values (X and Y) lookupissue.valueX (string) lookupissue.valueY (number) Could you help me and propose what i...
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Hello, I'm trying to fetch the content of a form field in an Automation. The field isn't connected to a JIRA field. I added a field key to the relevant field- 'reqbody' The field is a Text type....
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Hi! I guess, that's easy, but I'm out of options to resolve myself. I have a rule which should send a comment tagging for example an issue reporter. I'm using this [~accountId:{{user field name....
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Hi, following situation: In an automation in issue A i need the statusname of a linked issue There are potentially more link issues Correct issue is linked via type "Communication" and lin...
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Hi! I used smart values to list all attachments in ticket: {{#issue.attachment}}"id":"{{id}}","filename":"{{filename}}"{{^last}},{{/}}{{/}} and this is working perfect. Now I created...
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Hello everyone ! I have created an Automation rule that sets the OriginalEstimate of a task as the sum of the OriginalEstimates of its subtasks. I am trying to change it or add a new rule to do the...
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Hey all, I'm trying to work with the {{now.diff(issue.created).hours}}, and as you can see in the picuters below, tickets i opened that are for sure more then hour old for some reason getting t...
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We weren't aware that setting a issue as "Done" was not the same as "Resolving the issue". Now, we're trying to get some reports and some of them are dependent on the date the issue was finished. "L...
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Hi team, I have a form attached to a request type on a Jira service project. In the automation of the request type, I read the form answer via smart value syntax. The below JSON is used in...
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Hello everyone, I'm looking to create a Jira automation, that will allow my users to shift start/due dates of parent tickets by "x" amount of day, and all child tickets linked to that parent...
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What I want A rule creating a new Sub-task when a Fix version is added to a Bug / Story (disregarding existing Fix versions in the Bug / Story), and the Sub-task should "inherit" the newly added Fix...
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Hello, Is there a possibility to create a filter based on part of a string dinamically? We have a list of Epics spread across projects with the format of: <customer name>- <team> &...
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Hi, I am trying to write an automation where 1. The trigger is "Issue linked" and it is automatic trigger not manual 2. The automation should search the linked issues and scan through ...
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Hi All, i try to use the following expression in a JQL condition of my automation: {{issue.summary.match(".*("Verification of correctness by Legal").*")}} I receive the fol...
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