Community resources
Community resources
Community resources
- Community
- Tag: jira-automation
Tag: "jira-automation"
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Hi everyone, We’ve rolled out a lot of new features over the last year , with one of the key areas being giving our customers much more flexibility when using Forms in Automation - both during i...
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TL;DR: We rolled out a partial automation of the QA process for a 30-agent service desk team using only built-in Jira Service Management tools: Rovo, Jira Automation, and Confluence. In just 30...
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...alues. Images can be added by entering a public URL to a hosted image file, with size and position managed using contextual drag handles and toolbars within the Content field. HTML – content f...
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In today’s enterprise IT landscape, where Atlassian tools like Jira and Confluence are central to daily operations, smart data management is more than a best practice — it’s a competitive and complia...
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The more routine work you automate, the more time you can spend on the human side of HR -supporting people, not chasing processes. Automation not only saves time but also helps you build consistency,...
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...eams in finance, healthcare, and public sector environments. 💡 In summary We’ve seen a growing number of teams hit barriers with Jira Automation as they scale. If you’re running into execution l...
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Incoming webhook is an incredibly useful method for triggering automation either from another automation—allowing you to control the order in which multiple automations run—or from external applicati...
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As an Atlassian admin, you know the drill. Monday morning rolls around, and your inbox is filled with user management requests: "Can you add these 15 new employees to the right Jira groups?" ...
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Hello Atlassian Community! 👋 We're thrilled to announce a new feature in Jira Service Management’s virtual service agent that will supercharge help seeker experience and issue deflection:...
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We’re making big changes to make Jira the best work management tool for every knowledge worker on every team. One recent change is making recurring work effortless by allowing you to schedul...
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We’re excited to share that you can now create automation-driven Playbooks for agents and responders in Jira Service Management, accessible directly from the issue view. Available for Jira...
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TL;DR Resolve Incidents faster with JSM ChatOps Slack application Hello Everyone, This post provides a quick walkthrough on how you can use Jira Service Management's ChatOps capabilities...
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Automation is one of the perks of using Jira, and no where is it more useful than in Jira Service Management. You can go beyond basic JSM automation rules and use Jira automation for advanced use cas...
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TL;DR: It occurs that Field value changed trigger does not work with some for some fields like attachments, time tracking or log work when you add it via comments. I created a workaround based o...
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Recently, I encountered a requirement to automate tasks based on field data from advanced forms in Jira without relying on the "Forms submitted" trigger. While Atlassian provides documentation on acc...
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Workflows Wrapped Wow, our first Workflow Wizardry workshop on everything Jira Service Management (JSM) workflows and automation was an incredibly engaging and dynamic session. When planning the se...
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You can access the Audit log feed to track activities related to the Marketplace application installed in Jira cloud. RSS Feed: https://your-instance.atlassian.net/rest/...
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Over the next few weeks, we'll be rolling out a new Atlassian Automation enhancement across all products and editions, designed to increase the reliability of your rules. Automatio...
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Looking to streamline your development processes and boost team efficiency? You're in luck! I've just posted a video showing how Atlassian's own teams use Compass and Automation to manage their devel...
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You trust your workflow. You’ve refined it, optimized it, and convinced yourself it’s working. But what if the very process meant to keep your team efficient is actually holding them back? Most tea...
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Checklists are simple, but powerful tools that allow you to organize work on an issue, follow agile processes and ensure compliance. Full featured checklist go beyond simple tick-box...
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Let's dive into some of my favorite Jira automations that can save you time and sanity (because who doesn't need more of both?!). Auto-create sub-tasks: Tired of manually creating sub-tasks for ...
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Here’s the Scenario: You’re a support agent trying your best to keep up with a wave of support tickets. Each ticket, of course, has its fair share of comments and back and forth between a...
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Context In today’s fast-paced digital enterprises, alignment is everything. Organisations risk falling out of sync without clear visibility into how individual tasks contribute to broader strateg...
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Context In today’s fast-paced digital enterprises, alignment is everything. Organisations risk falling out of sync without clear visibility into how individual tasks contribute to broader strateg...
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