How to Save 10+ Hours a Week on Atlassian User Management

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As an Atlassian admin, you know the drill. Monday morning rolls around, and your inbox is filled with user management requests:

• "Can you add these 15 new employees to the right Jira groups?"

• "We need to remove access for these contractors by EOD."

• "The finance team needs Confluence access ASAP."

• "Can you audit who has admin access across all our products?"

Before you know it, your entire day is consumed by repetitive user management tasks instead of the strategic projects you should be focusing on. If this sounds familiar, you're not alone.

The True Cost of Manual User Management

Manual user management isn't just tedious—it's expensive. Let's break it down:

Time Spent on Common Tasks

Task	Manual Time	Frequency	Weekly Hours
Adding new users to appropriate groups	5-10 minutes per user	10-20 users/week	1-3 hours
Removing departed users from groups	3-5 minutes per user	5-10 users/week	0.25-1 hour
Adjusting access levels	5 minutes per change	20-30 changes/week	1.5-2.5 hours
Managing admin access	10 minutes per request	3-5 requests/week	0.5-1 hour
Auditing user access	2-3 hours	Weekly	2-3 hours
Troubleshooting access issues	15-30 minutes per issue	5-10 issues/week	1.25-5 hours

Total: 6.5-15.5 hours per week spent on manual user management tasks!

That's potentially almost two full workdays every week dedicated solely to managing users. And this doesn't account for the mental context-switching cost or the inevitable human errors that require additional time to fix.

The Hidden Costs Beyond Time

The impact goes beyond just hours spent:

• Delayed productivity for new employees waiting for access

• Security risks from delayed offboarding of departed employees

• Compliance issues from inconsistent permission management

• Strategic initiatives that get pushed aside for administrative work

• Admin burnout from repetitive, low-value tasks

How Automation Changes the Game

This is where Admin Automation comes in. By implementing automated rules for common user management tasks, Atlassian admins are reclaiming their time and improving security in the process.

Real-World Time Savings

Here's how our customers are using Admin Automation to take back their week:

1. Automated Onboarding

Instead of manually adding users to multiple groups, create a rule that automatically:

• Monitors for new users added to SCIM-synced groups

• Adds them to the appropriate default Atlassian product groups

• Ensures they have access to the right project groups

Time saved: 1-3 hours weekly

2. Secure Offboarding

Rather than hoping you remember to remove access for departing employees:

• Set up a rule that removes users from product access groups when they're removed from your SCIM-synced groups

• Create a secondary safety net that suspends any non-company email domains that aren't on your allowlist

• Automatically remove access from consultants or specific users on the day their contract ends.

Time saved: 1-2 hours weekly + eliminated security risk

3. Just-In-Time Admin Access

Instead of granting permanent admin access or manually changing privileges:

• Implement temporary admin access that automatically grants org-admin privileges to approved users

• Schedule automatic removal after a set period or when they're removed from the approval group

Time saved: 1-2 hours weekly + improved security posture

4. Simplified Compliance Reviews

Instead of manually auditing who has what access:

• Create automation rules that maintain consistent access patterns, making reviews more straightforward

• Ensure proper group membership is maintained automatically so compliance checks focus on exceptions, not routine maintenance

• Generate predictable user access states that make detecting anomalies easier during reviews

• Maintain cleaner audit logs through consistent automated actions rather than ad-hoc manual changes

Time saved: 2-3 hours weekly

Getting Started with Time-Saving Automation

Ready to reclaim your time? Here's how to get started with Admin Automation:

1. Identify your most time-consuming tasks - Which user management activities eat up most of your week?

2. Start with one high-impact automation - Begin with the process that will save you the most time

3. Build on your success - Once you've automated one workflow, expand to others

4. Measure your results - Track how much time you're saving and what you're able to accomplish with those extra hours

Real Results from Real Customers

"Before implementing Admin Automation, I spent at least 12 hours each week on user management tasks. Now it's down to less than 2 hours of oversight, and the automation handles everything else. That's 10 extra hours I can spend on projects that actually move our organization forward." - Sarah T., Atlassian Admin at a Fortune 500 company

"The time savings are great, but the peace of mind is even better. I used to worry about missing offboarding requests and leaving security gaps. Now, I know our automated rules catch everything, even when I'm on vacation." - Michael K., IT Director

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Don't let user management consume your work week. With the right automation strategy, you can save 10+ hours every week while improving security and compliance.

Ready to see how much time you could save? Try Admin Automation today and start reclaiming your calendar for what matters most.

You can also read more about the common use cases that Admin Automation supports on our website.

[Dave Rosenlund _Trundl_]

Hi, @Kieren _SmolSoftware_.  One of the Atlassian Community guidelines partners are expected to follow is:

• Do only link to the Atlassian Marketplace or Partner Directory, not an external website*

So, I removed the link to your website. Community members can easily find that on your marketplace listing. 

Be sure to review the full set of guidelines (including linked articles to more information) when you can.

Best,

-dave

[Kieren _SmolSoftware_]

Thanks for the assist @Dave Rosenlund _Trundl_ 👍

[Gaetano Antonio Turturro]

I use ScriptRunner for integrations with other services, so I manage users directly from there.
So far, I have implemented:

Deletion of inactive users and generation of a log CSV;

Onboarding from a completed CSV (available in the cloud and easily filled out by users who want to join Jira), which is cleared once the script is run;

Automatic grant of permissions on specific projects, also based on the compiled CSV.

What additional features does this application offer compared to my current setup?

[Kieren _SmolSoftware_]

Hi @Gaetano Antonio Turturro 

ScriptRunner is a fantastic, very capable and advanced tool. With that though, comes complexity and a steep learning curve.

Admin Automations is focused on secure User Management automation and offers a couple of distinct advantages:

1. No-Code Interface: Unlike ScriptRunner which requires Groovy scripting knowledge, our app provides a simple visual interface for creating automations. This makes it accessible to all team members without coding expertise and speeds up workflow creation.
2. Cross-Product Integration: While ScriptRunner typically operates within a single Atlassian product, Admin Automation works seamlessly across Jira, Confluence, and Bitbucket simultaneously with unified user management, from one installation.
3. Simplified Testing: We have a 'Draft' automation feature which a user can toggle on and off. This allows users to create and test automation workflows in a safe environment before deploying them to production. You can verify exactly what will happen within your user management processes without impacting your live system.

We're not trying to compete with the number of features that ScriptRunner offers, instead we're offering a simple to use, reliable and secure app to helps Atlassian customer automate their user and group setups. 

I hope that answers your question 😊

[Gaetano Antonio Turturro]

Of course it does, thank you @Kieren _SmolSoftware_