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Add users to product without sending email

Rebekka Heilmann _viadee_
Community Champion
October 14, 2025

Hi y'all,

I need to add user groups to products (license the users) WITHOUT having the system send them an email. I made the mistake once and won't do it again. It's very annoying that I can't seem to disable that invitation email? 

Do users also get an invite if I only add the group as Customers to my JSM?

Also on a side note... why is there no "Atlassian Administration" forum yet? ;) 

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