Community resources
Community resources
Community resources
- Community
- Tag: user-management
Tag: "user-management"
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Hi, our users don't have access to the portal (which is behind a firewall). We communicate with them through public comments, which they receive as e-mails. When they respond, their response is a...
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Hello I have problem. I wanted to change my email, but instead of changing it, I registered a new one. Now I'm deleting the new account to change the email on my old one, but it says that it alr...
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We have could of thousand groups synced from AD, if I delete them from Jira cloud, will it got synced back?
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I am an organization manager. I am trying to reactivate a user that has been disabled, but I got an error and couldn't activate it. I am trying to add a new user with the same email address, but this...
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Hi All, We are running Jira Data Center and have encountered an issue we’ve never seen before. One of our Jira admins created a user on a specific node. While the user information successfu...
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We're doing some user cleanup to free up some licenses on our enterprise account. I have a csv of atlassian IDs that I'll run the Delete user API call on. https://developer.atlassian.com/clou...
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I am wondering about deleting customer only accounts vs migrating into atlassian account. We discovered that user picker when searching a name gave two choices for the same person, their atlassian u...
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We started using Jira Service Management last year for our ticketing and knowledge base. We have three service desk admins and everyone else is at the customer level. Unbeknownst to us, we have two ...
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I have ORG ADMIN rights and it was normally not a problem to add groups (Jira User, Confluence User, additional Groups) to a reactivated User again. I really tried hard today, but there is no ...
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I am a "site admin " and an "user Access Admin" . Until recently I could add and remove users in Confluence and Jira, no issues. Here recently something chan...
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Estoy validando la documentación y configuración de los usuarios administradores pero no encuentro la opción de configuración del usuario administrador del sitio. I am validating the documentation a...
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What should I do when I reject the user but if I need him to apply again? When I accidentally reject the user's app, but now he needs to rejoin it, how should he apply again?
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...ee these stories on the Master board. Only I can see them. I went to permissions, and it seems everything is fine. Even the filter is set to public and not private. Not sure what I am missing here. B...
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Pi network account name who's change
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I am trying to add myself as an admin to confluence for my business. I was able to be added as an organizational admin for Atlassian but is there something else I need to do to be added as an admin s...
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We are trying to grant a team member access to Confluence but no site admin, org admin or user admin can do that. Their last activeness is shown as 'unavailable' and they cannot reach Confluence at a...
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We have a problem with one user for access in Jira. The user A and User B have exact same product access and added to the exact same groups in Jira. The priviledges for manage sprint User A c...
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Hi Team, Currently my Full name is showing as SniKanamarlapudi however my name is prasad kanamarlapudi kindly correct the details in my account and attached relevant document for your refere...
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How to reactivate an account? The procedure available on the website in old.
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Hello, I had activated the Confluence Trial, but I want to deactivate it. How can I do that?
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Why is the Deactivate button is grayed out when I try to deactivate my managed user accounts?
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Subject: Request for Account Deletion Dear Atlassian Support Team, I hope this message finds you well. I am writing to formally request the deletion of my Atlassian account. Below are my acc...
145 views 1 0 Deleted user February 11, 2025 -
Hi Team, I am trying to add a user to Jira with our domain but he cannot view it due to no email access. He already has another account with a different domain. Is this the reason he cann...
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I delete my Workspace 'hifzur05' delete by mistake can I retrieve this. Please help
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A handful of users were deactivated but we are unsure how or why this happened. Are there any logs we can check?
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