How to Create Jira Issue from Gmail Automatically

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We all have such a moment: the inbox is overflowing, and the critical emails are forgotten or buried under a mountain of different newsletters. Then, suddenly, you realize that you had to create a Jira issue from the important email. Ugh, more steps in your busy day!

 

Does it seem possible to you to automate this process? Email&Tasks: Jira Cloud for Gmail app functions as an automated tool that transforms Gmail messages into Jira tasks. Just imagine no more missed deadlines or "Oops, forgot to create a task!" moments.

Let’s explore in detail how it is possible to simplify your working routine and create Jira issues from Gmail automatically.

Why Automate Jira Issue Creation from Gmail?

Managing tasks manually creates chaos, particularly when you handle multiple emails and multiple tasks simultaneously. The process of turning Gmail messages into Jira issues automatically proves beneficial for routine work tasks alongside support requests and various online meetings:

• Routine Tasks: Jira issue creation from Gmail works whether it’s daily tasks or regular project updates, so you don’t need to spend any time on it. Automation lets you do everything efficiently and doesn’t require switching between Inbox and Jira.
• Support Requests: Every email request in customer support can automatically be turned into a Jira issue. This makes you respond faster and be sure not to miss any requests.
• Meeting Planning: Meeting emails can be easily turned into tasks or reminders in Jira. In this way, none of the important details escapes, and nothing is missed.

You can set up automatic Jira issue creation from Gmail with the help of Email&Tasks: Jira Cloud for Gmail app. Automation both saves time and prevents mistakes, which results in smooth and efficient work practices.

How to Start Using Email&Tasks: Jira Cloud for Gmail App

Using the Email&Tasks: Jira Cloud for Gmail app enables you to create Jira issues automatically from your Gmail inbox. The tool helps you save time while making sure critical tasks remain unmissed.

It is possible to install the app through Atlassian Marketplace or Google Workspace Marketplace. After you install and connect the app, it becomes ready to automatically generate Jira issues from Gmail.

How to Set Up Automation

With Email&Tasks: Jira Cloud for Gmail app automation, you can turn crucial emails into Jira issues automatically. To set up automation, follow these steps:

Step 1: Click on the app icon in Gmail and choose Automations.

Step 2: In the window appeared, click on New automation button and set up email filters.

It is possible to set conditions based on sender (e.g., all emails from a specific client or department), subject keywords (e.g., "support request," "bug report"), etc.

Step 3: It is necessary to assign the issue to the right project and team.

Step 4: Then, you need to set up forwarding.

Step 5: Start the automation and send a test email to check if the issue is created correctly in Jira.

All the launched automations will be visible in Email&Tasks: Jira Cloud for Gmail menu in Jira. There, it is possible to deactivate or delete them if needed.

Practical Use Case: Automating Support Requests

A customer support team receives emails from users reporting their issues. Instead of creating issues manually, the support managers can set up the automation with Email&Tasks: Jira Cloud for Gmail app:

✅ Trigger: A Jira issue automatically generates when an email includes the subject that contains the phrase "Support Request".

✅ Automation Rule: The issue is automatically assigned to the Support department and the responsible manager is Emily Johnson.

✅ Result: The email with the subject that contains “Support Request” appears in the inbox.

Instantly, Email&Tasks: Jira Cloud for Gmail app creates the issue in Jira according to the automation rules.

Summing Up

Email&Tasks: Jira Cloud for Gmail app enables the complete automation of Jira issue creation from Gmail. It allows saving your time and keeping you from missing important emails. It is easy to set up and has the ability to generate custom triggers that help easing manual work and focus on the priority tasks.

Try Email&Tasks: Jira Cloud for Gmail now🚀