How to manage API tokens effectively across your organization

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One of the biggest challenges for admins when it comes to API tokens is the risk of users accidentally exposing them—whether by posting them in a public GitHub repository or sharing them on an online forum without realizing it. Protecting active API tokens is crucial because they grant read and write access to data across Jira sites that users have permission to access.

As an admin, how can you safeguard your organization from such threats? While you can establish guidelines for creating API tokens, we all know that’s not enough to prevent human error. One option is to routinely revoke API tokens via your admin hub, but doing this manually can quickly become tedious. By the third time, you’ll likely find it frustrating.

Another option is using the REST API, but that requires investing time in learning API processes and researching a reliable hosting solution for automation. Alternatively, Jira automation can help, but it consumes a significant portion of your execution limits just for token validation. This increases costs in terms of time, money, and execution rules—resources that could be better used for other project tasks. If you have more than 1,000 users, this approach also introduces additional limitations.

The BulkOps Orgs Solution

BulkOps Orgs offers a seamless, automated solution that eliminates the need for constant monitoring, decision-making, and user limitations. Once configured, the app automatically enforces API token lifetimes based on your settings. It scans all managed users daily, identifies expired tokens, and revokes them—without requiring manual intervention.

Step 1

• Simple use the side nav menu and click on Settings

• Under configuration, use the drop-down menu to select the interval you want the API tokens to be revoked

Step 2

• Once you’ve chosen your desired option

• Scroll down and click the update button to save your changes

Additionally, the app maintains an activity log, allowing you to review actions taken and changes made. With BulkOps Orgs, you don’t need to enforce token guidelines manually or rely on users to comply. Instead, you can implement a policy requiring API token renewal every two weeks, for example, ensuring better security and reducing the risk of breaches caused by accidental token exposure.

With BulkOps Orgs, API token management becomes effortless, giving you peace of mind while enhancing your organization’s security.

Download the app today by visiting the Atlassian Marketplace to start your trial. Explore all the features and possibilities of managing your users within your organization and sites.