How we solved the #1 complaint about issue templates in Jira

[#1]

Hello App Central community,

Does this sound familiar?

"Why do I have to manually copy and paste the same details every time I create an issue in Jira? Can't I just pick a template like any other field?"

If so, you're not alone.

Without a dedicated issue templates feature, teams struggle with:
❌ Manually duplicating issues or copying details from past tickets.
❌ Re-entering fields one by one, increasing the risk of mistakes.
❌ Using complex workarounds, like cloning issues, relying on scripted automation, or maintaining separate documentation with template details.
❌ Inconsistent issue creation, making reporting and tracking difficult.

For admins, this creates even more headaches:
⚠️ Constantly correcting mistakes from incomplete or misconfigured issues.
⚠️ Training teams on the "right way" to create standard tasks.
⚠️ Managing multiple workflows or automation rules to enforce consistency.

✅ The fix: A seamless, native Jira experience

🚀 With Issue Templates for Jira, you can now select templates directly on the "Create Issue" screen!
No more copying and pasting, no extra clicks—just a streamlined, native Jira experience.

Use templates in the native Create issue screen in Jira Source: Issue Templates for Jira app

What does this mean for your team?

✅ Faster issue creation—no more duplicate work.
✅ Less training required—users follow the same Jira process they already know.
✅ Fewer mistakes—pre-filled fields ensure accuracy.

🔍 How it works

1️⃣ Admins set up reusable issue templates with pre-filled fields.
2️⃣ Users choose a template directly within the standard "Create issue" screen.
3️⃣ Fields auto-fill in real time—no surprises after submission.

💡 What’s more?

Other useful features include:
➡ Default templates per project & issue type—so the right template is pre-selected.
➡ Advanced field support (Assets, project picker, etc.).
➡ Direct template links—so external users can create pre-filled issues without full Jira access.

➡ Rich text formatting—so users can enhance issue descriptions with bold, italics, colors, and more for better clarity and readability. 

💬 Does this solve a problem for your team?

Would this feature make issue creation easier for you? If so, you can snag the Issue Templates for Jira app here.
What’s your current workaround for standardizing issues in Jira?

Drop your thoughts in the comments! 👇🚀