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Create an Issue pulling attachments from multiple other Issues

Rodrigo Suarez
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October 17, 2024

Hi!

I'm trying to create an automation that creates an issue from a webhook trigger. I initially had the "No issues from the webhook" type, but one of the fields I'm pulling from the other issues has images (is a test results field that intends to be proof of an issue fixed) and when the new issue got created the images showed as unavailable.

I figured this was because the Lookup Issues action pulls the name or a reference to the attached image and not the actual image itself so I changed the webhook type to a JQL query (using the same JQL than for the Lookup Issues) and added a copy attachment action from trigger issue. That copies the attachment for each issue (separately) correctly, but now it creates one new issue per JQL result (which after reading the warning message on the trigger saying the automation will trigger on each result makes sense).

I guess my question would be: has anyone tried pulling images/attachments from multiple issues into a newly created one? My Audit team is asking for a consolidated issue where they can see the test results for each released issue.

 

Thanks!

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