Zephyr: Unable to update and create new test steps

Getting this error when I try creating and updating the test cases in Zephyr

Let me know how to resolve this issue.

I have been using Zephyr from 2 years but didn't face this issue before.

3 comments

Yep - I have this issue too.

Additionally, we cannot see any of our previous tests cycles

Same issue at my end (No Permission on Test/Issue). Is there a resolution for this.

The resolution steps they gave me were:

1)Login as JIRA Administrator.

2) Go to JIRA Settings option -> Apps-> Manage apps. Here search for Zephyr for JIRA Cloud.

3) If you are still getting the "Update" option, please update from manage apps page.

That worked for us - may be best to check with Smartbear support before you do it

Like • Nithin Kumar G likes this

Will try updating and check

Thanks @graham white after update it is working fine