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Access error to Zephyr Essential

Julio Hernández Amado
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August 21, 2025

I'm have a problem to access to Zephyr Essential APP in Jira, when I try to open de option, the progam don't charge the anything and show a warning message indicating a problem on their side. 

Someone to support team that can help me?

Thnks

 

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0 votes
Andy Barbet
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August 22, 2025

This is probably an intermittent issue that all users face (including me), but if it is still not working after a short while, contact Smartbear support for help.

0 votes
Dave Mathijs
Community Champion
August 21, 2025

Hi @Julio Hernández Amado welcome to the Atlassian Community Forums!

I'm moving this question/issue to the App Central Questions group. Also, you can always contact the vendor directly via support.

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