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Archieve user in BigGantt

Raclit Abad Consuegra
Raclit Abad Consuegra
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August 12, 2024

Hola con todos.

Tengo un problema con un usuario de Jira que me aparece como "archieved"  en la aplicación BigGantt. Esto provoca que las horas estimadas y la capacidad de trabajo restante no funcionen adecuadamente.

Alguien puede ayudarme a restablecer este usuario al estado "unarchived"?

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Vronik
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November 27, 2024

Hola

¿Has logrado solucionarlo?, ¿El usuario está activo en la instancia?

Te aconsejo revises este artículo y sino coméntanos si sigues con el inconveniente

https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html

Un saludo

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