Cannot find TestRail app in apps. Was it removed?

[Davit Ebralidze]

I cannot find TestRail app in the apps. Was it removed from the market?

[Valerie Knapp]

Hi @Davit Ebralidze , thanks for your question.

I also don't see the app to integrate TestRail into Jira anymore in the marketplace, nor does the link work from the page in their documentation https://support.testrail.com/hc/en-us/articles/7665131077268-Connect-to-Jira-Cloud#h_01HYE2S1RTEX46PSE9GF6F19KW 

You could open a support ticket with them to see what's up.

Sorry, I don't really have any other suggestion.

[Davit Ebralidze]

@Valerie Knapp Hello, thanks for the reply. I talked with their support team and they are aware of it, team is working to fix the issue

[rachel.segador-contractor]

Hi @Davit Ebralidze , I am experiencing the same issue. Could you please provide any updates on this matter?

[Davit Ebralidze]

@rachel.segador-contractor Still waiting for actions from their side, specifically between Jira and TestRail should this issue be discussed and resolved. Nothing can be done from the customer side