Error in bigpicture

[Bandaru Chandu]

getting below error while opening one particular Bigpicture program.

Please refer to the following error id: 27e78dbb656a72d5e89432c530f71acf6b10004f48a70711f550cd693389d402ada86d560eecff8aea8b4440763f972b5435ac1360ffeb2c4270cd2099361fa0.4407c2533740d37cd5338158a003bf1515104677f3d5818de2b77b8bdb44cfe47fb66e0856a0f05465f6be775d383c1b9b46bb6d3bc83296309a96fa8d45987d.cacb79b826d0c10dd414810097f33512d5c29110d442880074e2ab5cc9358109509bce60523b27ac30b1e6f53f00fca59c580c04c7ddc8f85e7ba3e0eca53075.2024-10-10T06:49:24.330Z

How to fix it?

[Hana Kučerová]

Hi @Bandaru Chandu ,

have you tried to contact the vendor of the application? There's no way we can figure it out based only this error message.