How we can create custom field for existing "TestRail:Cases" field on JIRA

[Junaid Shah]

After successfully integrating testRail with Jira. we're able to see the test case ID on each tickets under "TestRail: Cases" 

However, this TestRail:Cases field is not appearing under custom filters on Jira

Is it possible to create a custom field for existing "TestRail:cases" field ?

[Karen Espolon]

Hello @Junaid Shah 

My team is also in need of this functionality. I'm wondering if you've come up with a solution or found one and if you can share it here as well? 

Thank you

[Nicolas Grossi]

@Junaid Shah Thast is the way that integration was made; you might use a custom field on jira and automation to perform some action between the info you can get and some custom field.

HTH

Nicolas

[Junaid Shah]

Hi @Nicolas Grossi , 

Thank you for the quick response

Here let me put my question in detail : 

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- After downloading add-on for "TestRail management for Jira" plugin. TestRail: Cases & TestRail: Runs field has appeared under Details section on the ticket which is integrated with TestRail tool and fetching all the test cases IDs ( working as expected )

This integrated field is not appearing under "Active Custom Field" on JIra. Its not showing under Field Configuration as well.

I tried adding new custom field with the same name, (That does not look like a right way to handle this scenario plus then its not fetching the IDs from testRail).

Can you elaborate if its possible to use this field under filters ?