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Issue with Jira Cloud for Google Sheets – Duplicate Worklog Entries

Mariano Tallarico _Appricity_
Contributor
April 21, 2025

Greetings, community,
I wanted to ask a question about the Jira Cloud for Google Sheets extension.

We're using it to extract worklog hours from tickets, but we've noticed some unexpected behavior:
In some cases, the logged hours appear duplicated in the Sheet, even though there's only a single entry in Jira. It seems to happen randomly.

The duplicated entries are identical across all fields, which we believe is not the expected behavior.

Has anyone experienced something similar?
Could this be caused by a specific setting or configuration?

Thanks in advance!

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Frederik Vindum
Contributor
June 4, 2025

Greetings,

We have experienced the exact same. Duplicate entries are found when using the Jira extension in Sheets and in Excel. Unsuccessfully, I tried reprodusing. At first I thought it was related to editing time registrations on the issue but I looked into that I found duplicates in other non edited time registrations. Multiple tests with export from within Jira to CSV/xlxs and cross checking time registrations leaves me with the though that it might be the extension that has the issue.

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