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Cannot excecute or add new test cases from Zephyr scale?

silvia.oconnor
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June 14, 2024

We have both licences for Jira & Zephyr Scale but suddenly I cannot execute any or add new test cases from Zephyr scale into my Jira ticket. 

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0 votes
Andy Barbet
Contributor
June 17, 2024

I would check the Zephyr Scale permissions in the project to make sure they haven't changed, and also check that your own Jira permissions haven't changed - Zephyr Scale inherits certain permissions from Jira.

Here are some useful links also:

SmartBear Support - if you want to contact SmartBear directly.  Their support is excellent.

Zephyr Scale Community - The Zephyr Scale user community, for user led support - I'm active in this community

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Nicolas Grossi
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June 14, 2024
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