Excel template file format- R4J Issue

[Catalina Rico]

Hello,

When trying use the excel template to export Requirement from R4J, having an issue with the [[$.linkTypes]] Property.

The result that I get is incorrect and list the same requirement ID multiple times.

Please help resolving this issue.

Thanks,
Catalina

[Voncarlo Giovanni Pasco]

Hi @Catalina Rico

Good day to you! Thank you so much for your question on R4J - Requirements Management for Jira.
I'm Voncarlo from Ease Solutions, the vendor of R4J.

We acknowledge that you already logged a ticket to our support page. 
We will continue the discussion on the Service Desk Ticket. 

Thank you so much and have a great day ahead. 

Best regards,

Voncarlo from Ease Solutions

[Dave Rosenlund _Trundl_]

Welcome to the community, @Catalina Rico  👋

First, I moved your question to App Central, the community forum for questions and all things related to Atlassian Marketplace apps, like R4J.

I also added some additional tags that hopefully draw the right eyeballs to your post.

That said, consider contacting the makers of R4J, Ease Solutions, directly for a faster response.

Best of luck,

-dave