How to clone subtask using automation?

[AkLike]

There is a task, there are several different subtasks in it, some of them need to be cloned when their (subtasks) status changes. How do I do this?

[AkLike · Accepted solution]

I found a solution
In the "Then" item "Clone task" in the "Parent" field, write {{subtask}}

[AkLike]

Try to explain it again. There is a task, it has subtasks. I need to transfer the status of a Subtask to, say, "In progress", and under this condition, the subtask for which I changed the status should be cloned there, with the same parameters and data. By changing only the task type field.

[Seon Shakespeare]

Hi @AkLike,

You can definitely automate this sort of thing in Jira using automation rules!

Project settings > Automation

You'll essentially want to set up a rule that triggers when a subtask's status changes to a specific status, and the action to clone the subtask.

For more detailed instructions and configuration options, check out Atlassian's automation documentation: https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation

Hope this helps!

[AkLike]

It turns out that I configured that when the task status changes, the task should be cloned, with the same parent, etc., but it does not work

[Seon Shakespeare]

Hi @AkLike

It sounds like you might be running into some confusion with how Jira handles Tasks and Sub-tasks within automation.

To make sure we're on the same page, could you clarify a few things?

• When you say "Task", do you mean a standard Jira issue, or a sub-task of another issue?
• What is the "Parent" you're referring to? Is it an Epic, another standard issue, or something else?

A screenshot of your current automation rule configuration would also be super helpful in troubleshooting this!

[AkLike]

• A subtask of another task
• Parent, that's what I called the main task.

[Seon Shakespeare]

Hi @AkLike 

Thanks for providing the screenshot and clarifying your goal! It looks like you want to automatically create a new "Back-end" sub-task whenever a parent task transitions to the "Integration" status.

While it's technically possible to clone the existing "Back-end" sub-task using automation, I'd recommend using the "Create sub-task" action instead. Here's why:

• Fresh Data: Cloning would create a copy of the existing sub-task with all its current data, which might not be what you want if the intent is to start a new "Back-end" effort. Creating a new sub-task ensures you have a clean slate.
• Customisation: The "Create sub-task" action allows you to pre-fill fields like the summary, description, assignee, and more. This gives you more control over the new sub-task's initial setup.

Here's how you can configure the automation rule:

Automation Rule Configuration

1. Trigger:

   • Event: Issue transitioned
   • Status: Integration

2. Condition:

   • Condition: Issue fields condition
   • Field: Issue Type
   • Operator: equals
   • Value: Task (Or whatever your parent issue type is called)

3. Action:

   • Action: Create sub-tasks
   • Configuration:
     • Issue Type: Sub-task
     • Parent Issue: {{issue.key}}
     • Summary: Back-end
     • Other fields: Customise as needed.

This rule will trigger whenever a Task transitions to "Integration". The condition ensures that a new "Back-end" sub-task is only created for parent tasks of that type.

Give this a try and let me know if you have any questions!

[AkLike]

Your rule will only work if the main task (which has subtasks) is transferred to the status I need, right?

But I need to transfer the status in the subtask and have it cloned

[AkLike]

Try to explain it again. There is a task, it has subtasks. I need to transfer the status of a Subtask to, say, "In progress", and under this condition, the subtask for which I changed the status should be cloned there, with the same parameters and data. By changing only the task type field.

[AkLike]

The error that I have is:

Parent issue ID: '15682' / Key: 'SPM-172' can not be sub-task. (issuetype)

[AkLike]

Thank you for taking the time to solve my problem! All the best to you

[Seon Shakespeare]

You're very welcome! Glad my suggestions could help point you in the right direction