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installed Custom Charts for JIRA app not shown in dashboard gadgets

Marilyn Triunfo
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April 16, 2025

I have installed the Custom Charts for JIRA but still could not find it as a gadget while editing the Dashboard.

Is there anything else that should be done aside from installing the App?

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Stepan Kholodov _Tempo_
Community Champion
April 16, 2025

Hello @Marilyn Triunfo 

Nothing else is required other than installing the app and subscribing to it. If Custom Charts app is installed, enabled, and it has an active subscription, it should be possible to add the gadgets on dashboards.

If the gadgets are not available, please submit a support request at our portal, and we'll investigate.

Best regards,
Stepan
Tempo (the Custom Charts vendor)

Marilyn Triunfo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 16, 2025

I got the Custom CHart app after restarting my PC, thanks anyways!

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